Sage 50 Canada

What is the numeric code needed for the Header line in Column A for this year's version? Last year (2021) it was 20001. Thanks for any help.

My computer lost all my files but I managed to recover my DSB folder but not the CAB and when I try to open my folder, I can't because it asks me for the backup folder that I no longer have, How to do!?

I was trying to restore our back up data from old version (2018) to new version (2021). But we encountered an error. It states that "Sage 50 has found a problem in your company profile and cannot upgrade it. Please contact Customer Support at 1-888…

We are interested in importing invoices and form CRA RC71 from our Profile Tax Preparation software. Have you had success with this, or have you found a work-around such as exporting Profile RC71 to Excel, then on to Sage?

Hi. I've been using Simply accounting 2008 on an older computer. I just got a new computer and installed the 2008 SA but the backup file won't restore my data. I've checked the backup file on another older computer and it is good. When I ask it to restore…

Hello Team, I recently migrated our Sage 50 CA from the local server to the ServerCloud (PasS). On the same cloud server, Sage 50 CA is integrated with the DispatchMate application meant for logistics management. From DispatchMate invoices are exported…

So, my laptop got hacked, and I took it in to get cleaned out. It was taking forever for them to finish, so I bought a desktop in the meantime. I can't seem to be able to restore from backup on the new desktop. My laptop has Sage 50 Pro 2018 on it. I…

Hello, I am installing sage on a new computer and once I restored my 2 clients from back up and try to go work on them I have to go look for my files. In my old computer Sage had both files in a drop down menu that I could have chosen the one I wanted…

I am unable to access Sage on our main server. receive the following message: you have a valid Sage ID but you are not authorized to use this feature. Contact your Sade ID administrator so you can use this feature: I am the administrator and i am able…

Hello, I'm looking into the documentation in implement the Office 365 Cloud Backup feature ( link ) and it says the user needs to be a Global Administrator. This requirement seems ridiculous to me, there is no way we can make any of our finance…

Hello, We currently use Sage 50 with Connection Manager installed on a server and multiple computers accessing the company database from a network share in that server. With Covid and our user working 90% from home over VPN it is really slow for them…

Accountant passed on and we don't have password to data. We have his laptop from the estate and I am wondering if there is a process to port the data out to our new accounting firm? Cheers Andrew Mac Dormani Group

I need help!! I am just about at my witts end. I've been trying to contact sage every day since October 14th. I've spoken to people on the chat which the first person sent me to knowledgebase article (107248), as my original problem was that I could…

I have the connection manager installed on the server, users in question have full control access to the directory (NTFS) where the company file exists, they even have local admin access on their workstations. Everyone has FC on the share permission…

Our database is stored on the server, and there is "connction manager" on the server. However, we are changing new computer, and want to move data to a new computer(local) and not use server any more. Can I just copy the company's file from server to…

I tried to log into my Sage drive file today, but received the error message: "You cannot open the selected company. The file owner/creator has stopped sharing this company". I must have stopped sharing it without realizing it. Is there a way to retrieve…

Hi, I have been using version 2017 accounting 50 . I recently installed version 2019 accounting 50 and converted the data. I found when I backup my computer at closing, the size of the cabinet file is doubling, but I only entered 80 entries.I am wondering…

Hi, I recently update my accounting 50 2019 version. I found when I backup my company at closing , the size of the cabinet file is doubling, but I only entered 80 entries. I am wondering if it will doubling forever..... . Please help me to find out…

Quantum members get the same level of service that a Pro user does. Company accounting is down.... 4 level 1's have tried to assist but all say it needs to go to level 2. #1 Tried to call several times and have stayed on hold for hours....... no pickup…

I don't have the SDK documentation. I can't find anything in the blogs, KB or forums. Is it possible to import FX transactions in Sage 50 CA 2017.0 via the import module? M.P.

Hello, I have four companies using the same general ledger accounts. I've created the first one in Sage 50. How can I copy over the GL account setup into the next three companies, which I haven't created yet? Please and thank you, Charly

I have reached out several times since the beginning of September and so far no response at all. Our data is sitting on an old Windows Server2008 machine which must be retired. We need support to get the Sage app installed on a new server and the data…

I have a user who would like to install sage 50 CDN Release 2019.3 however we have a group of users already on 2012 If I upgrade connection manager to V 8.3, will the 2012 users still be able to connect to his 2012 databases

I installed sage 50 premium cloud on my laptop to use in a remote location with internet. However when I try to use the download company from the cloud Sage 50 says " To use Sage Drive, please purchase or update to a service plan that provides this…

I have a client who has his own off the shelf version of Sage 50 2019.0. I have my own accountants version and over the years have been sharing the file (I do all the inputting on my version and just restore a back up copy for him to view on his. Hasn…