• Restoring a back up

    FormerMember
    FormerMember
    Hello! I recently tried restoring a back up from my accountant to my Sage program. Now when I try to open the Data file it says the data has been updated to a new file format and is not compatible with the version I have. Can I restore the older version…
  • Moving from Vista to Windows 10 - Sage 50 2016

    Using Sage 50 2016 Canadian edition. It has been running fine on Windows Vista for several years. I just purchased a new computer that has Windows 10. Installed the software on the new computer using the same install disc but now cannot read a backup…
  • 2013 not opening

    FormerMember
    FormerMember
    Sage 2013 quit opening my company, told to download 2015 free trial then it would restore for me. It did not. Told to do that before installing my newly purchased 2018. Any help
  • Received a message that storage is full and cannot run sage 50

    FormerMember
    FormerMember
    i have a mac computer with virtual machine running windows so i can use sage 50. my problem is that i received a message that storage is full and cannot run sage. i cleared memory and lost everything, including sage with all my info. can anyone help me…
  • Backing up

    I am using sage 50 . I have 4 small companies that I do their bookkeeping. For some reason one of the companies and in only one of their years will not "save as" "save a Copy" or nor will it backup . All the other companies and all the
  • Simply Accounting 2009

    2009? Old, yes I know. (So is the windows Vista on which it is installed) However the program has been functioning okay until last year when the backup file which I sent to my accountant could not be opened. I am still using the program for accounting…
  • SA 2012 and Windows 10

    I do NOT have any problem installing my SA 2012 Pro on my desktop. But I cannot restore my back up (which was done with windows 7). I receive a message that : "Sage simply accounting cannot open the database because the database engine reported an error…
  • Open Backup File from Pro 2011

    Hello All, I am using Sage Simply Comptable Pro 2011,is there a way to open a backup file from S.A version 2010 release A ? Thank you for your help in advance. Moto
  • Restoring from backup that is incompatible

    I had to do a system "reset" on my laptop. Then re-installed my (original) Sage 50 Accounting 2014 disk, with hope of restoring with my Feb. 2016 USB backup. But am getting the error message: "This data has been updated to a new file format and is now…
  • Simply Accounting 2008 upgrade to SAGE 50 2016 Canada

    Hello, we recently purchased SAGE 50 2016 as an upgrade to our current Simply 2008 premium software, I understand that I need to use version 2013, or 2014 to upgrade the files to be able to be upgraded to the newest 2016. Unfortunately I cannot find a…
  • Transferring Sage 50 2013 and data torun under Parallels on a Mac

    Hello everyone, First time posting on the site. I am trying to transfer Sage 50, 2013 edition, and the company data to run under Parallels on a Mac. I can transfer the program and it starts up but I cannot load the company data file a it says the data…
  • How can i download canadian edition 2014 please?

    When i reinstall sage 50 accounting 2014 in anther PC can not open the company data. Show me pop-up window [This company data was created in version of sage 50 that cannot be cocerted to this version. Check help for details.] How can i download canadian…
  • Cannot restore from backup

    Hello, I am quite a new user and have just uninstalled Sage 50 Pro Accounting 2013 from my XP computer and installed to a Windows 7 laptop. On the XP machine I was able to restore from a backup sent to me by my data entry lady. When I try the same restore…
  • Backing Up Within A Multi-Mode Environment

    Ok so my multi-user environment ended up being really simple to push out however there have been a few glitches. One being within Payroll, where our page setting had switched from Pre Printed, which with 2 sets of eyes we figured out. Today one of the…
  • sage 50 2016.2 update client data file

    I have updated my SAGE to 2016.2 and now want to open a client file who had 2016.1. It will not allow my computer to open the client file because it says sysadmin has to open file. The client is the only user with their own login. They do not have another…
  • Error when opening Sage Pro 2012 Database in Sage 50 Pro 2015

    I just installed Sage 50 2015 Pro. Until now I have been using Sage 2012 Pro. I'm having problems using my existing company file in the new version: It seems that Sage 50 2015 Pro is having problems connecting to the 2012 Pro version's company file…
  • Opening Sage Premium in Sage 50 Pro

    Hi we have asked our offsite accountant to give us a copy of our data so we may check to see if we are in the same ballpark with our data. Unfortunately their data is on Sage Premium and we are set-up with Sage Pro and I am getting messages that this…
  • Need advice on backup and restore....

    I am a full time bookkeeper for a company Monday-Friday. I am considering taking on a client to do their bookkeeping from home. The clients office is located about 2 hours from my home. My plan is to do the books on my home computer and then do maybe…
  • Updated Sage 50 and now I can not access my backup files

    Hey Everyone. I need a little bit of help. Yesterday I updated Sage 50 (as per request by the program) and now when i try to open it up, it gives me an error that reads "This data has been updated to a new file format and is not compatible with…