• Etransfer payment in Sage 50 2018

    Does anyone have an explanation on how to record a Etransfer payment in Sage?
  • FINTRAC Compliance Requirements for EFT

    Am I the only customer who uses vendor direct payment Bambora (Worldline) with SAGE50 Canada version? Am I the only customer who has been asked to now provide a vendor detail file for every EFT made through SAGE and Bambora? This information is already…
  • Bank Matching not working

    so I cannot import my bank transactions for my bank account anymore. it works with my credit card suddenly there are two options for the bank account now since the 2024.0 update one doesnt do anything, if I select the other bank account a warnign…
  • Purchased a GIC

    How do you enter the purchase of a GIC in a general journal. I put the amount under Bank (Cr) and also under Investments? Do I just ignore the investment when balancing the Bank (Dr) with my Revenues and GST(Cr)?
  • How do I charge GST and PST separately on a customer invoice

    Using SAGE 50C Premium, Need to charge PST and GST on a Receivable invoice. New tax code for PST (Saskatchewan) has been set up. When creating an invoice I enter the dollar amount and when i click to pick the tax code I can only select either GST or…
  • Invoices failed to post

    The invoice are going through email to the clients but were getting an "Invoice #### failed to post" error message only on some invoices. I probably sent 10 invoices today and 3 are failing to post. I tried re-starting the program and re-posting but…
  • Stolen Vendor Chq and cashed

    Hello, I have a situation where a vendor cheque was stolen and cashed. The bank has reimbursed us the funds but I am not sure how to post it back into Sage 50. I know that I have to debit the bank but I am not sure what the other side is. We did receive…
  • Integrity Summary inconsistencies A/R Prepayment account, Vacation pay, and Deposit Acct.

    Hi there, Our sage has multiple data inconsistencies due to high turnover in the office and having office staff attempt the bookkeeping. Due to this, i'd assume many incorrect entries have been made to cause so many inconsistencies. TOTAL DEBITS Data…
  • Balance forward - Sage 50 Premium Accounting

    Wondering the best way to calculate overall savings a client may have. Would it involve checking the balance forward box?
  • power outage, now sage won't let me boot up

    won't let me login because says that user is already being used ..... power outage did not let me shut down properly??
  • Vehicle class - side by side / Dirtbike

    Hi, Can someone please tell me what class of vehicle you would use to post an asset for a Side by Side or a Dirt bike please. I have looked and can't seem to find anything that specifies those.
  • Auto Entry Desktop Sync error

    Anyone else having issues? I try to log into the Auto Entry Desktop Sync service and i get the error: Please check that AutoEntry DesktopSync Service is running. I'm trying to start the AutoEntry DesktopSync Service so this makes little sense. Seems…
  • Missing Journal Entries

    Hello, We recently added AP Automation to our accounting office and had some issues in the beginning of using it and now have some balancing issues. While going through the journal entries to see if I can figure out why we have discrepancies on the trial…
  • Data Integrity issue

    I am having a Data Inconsistencies error. I have Total Debits: $9,955,587.37 and Total Credits: $9,967,360.18 how do i find the inconsistencies in this and i also have Vacation Pay Balance $109.79 that needs to be cleared out and its not balanced with…
  • Applying USD payment

    Hello, I have a US vendor that I just paid from our USD account, but in Sage they are in Canadian. What do I have to do in pay purchase invoices so it shows the correct amount paid. Sorry for this question as I have never done this before and our…
  • Opening Balance

    I am starting a new fiscal year and my opening balance is incorrect but I cannot go back to the previous year. How do i fix my opening balance to be the correct on. The previous bookkeeper closed the previous year without reconciling the accounts. So…
  • One more question

    Second question in 24 hours! Two of us were using Sage at the same time entering invoices. We each have our own login account. Usually we can see the entries that we’ve each made but now we cannot. I can see my entries; she can see hers. But we cannot…
  • My Sage Account number - where do I find it ?

    I have Sage 50 and wanted to refresh myself on processing company accounts. I went to Sage University but I need my account number and I just cannot get an answer to this
  • Change Account ID's

    Can someone help me change Account ID's? I have Sage Premium and I want to change some Account ID's? Apparently this can be done with the Accountant's version of Sage. Can someone do this for me?
  • Data inconsistencies because Retained Earnings is out

    Hi all, We work using terminal servers, and Sage was not being updated on all of the servers at the same time. This caused an issue in a Sage where retained earnings is out of balance. It is a partnership, so at the beginning of each year, we allocate…
  • Retained Earnings

    Is there any way that I can find out what the retained earning account includes ? There is a difference from my closing balance one year to opening balance the nest and I need to see why. Normally retained earning only adjusts once a year. I can't find…
  • New company setup- sales tax not calculating

    I have set up a new company. I did it manually. Everything looked good but now that I am trying to enter expenses, the HST is not calculating and it won't allow me to enter it manually either.
  • "Store as recurring transaction" for General Journal entry is greyed out, why?

    I'm taking over from a predecessor and there is an old recurring general journal transaction saved. I want to overwrite it, but in the "Create General Journal" dialogue box the button to "store as recurring transaction" is greyed out. Is there a setting…
  • Change Account Numbers

    Why am I able to change some account numbers but not others? I am working in Sage 50 Canada 2023. I am logged in as sysadmin in single user. I double click on some accounts and it will let me change the account number if I wanted to. But then other accounts…
  • Resell other's merchandise

    Hi there: I have a client who purchases other local peoples goods in town and sells them at her store for a commission. How do I enter the purchase transaction? For example, she purchased $554.21 of baked goods from this business. Thanks, Jacki…