Sage 50 Canada

I am unable to send a statement or invoice email from within sage. We are on a multi user program and the other users can send emails not problem. From my login it looks like it sends but nothing is sent or received when it does. Please help!

Hello, We are using Sage 50 Quantum for our community. We would like to email remittance advice to our vendor after making the payments. Would you please advise how we could do that or how we should setup to be available? There are lot's of information…

Hello, Hoping someone will be able to help. When I try email and invoice or statement I get the following error message: This was happening before and someone from this forum explained how to correct the problem. Unfortunately, I am not able to find…

Hi there, I have a client who is e-transferring his employee's paycheques and when I try to print them to PDF to email the stubs to the employees, it shows the cheque portion at the top. Is there anyway to rectify this without signing up for the direct…

Trial Balance report is suddenly not generating any data. Would anyone have an idea why and how to fix it? Thanks

After the recent system Sage 50 Upgrade we are not able to print or save as pdf our paystubs. Invoices and reports are printing normally. Please advise if it is a glitch in the Sage upgrade and how to rectify? Thank you

Is there a way to view the transactions or journal entries that are creating a total for an account? For example, to see all the transactions that are creating a total for our Pre-paid Sales/Deposits account, a 2000 number account.

Hello, I am trying to produce a reliable and accurate cashflow statement in Sage 50 Quantum Accounting Canada. To me, a cashflow statement should start with net income, then take into account cashflow adjustments from operating activities, investing…

When pulling a report, it shows all accounts on report, even if accounts are zero. Is there a way of omitting the zero accounts in report?

Will there be an upgrade that takes into account the T4 box 78 (income related to fishing) that is required by CRA?

Hi, I am recieving this error when trying to send invoices by email. This means I must print each invoice off and scan them into the computer so that I can get it to the recipient. The error reads: An unknown error occured connecting to the SMTP server…

Hi Does anyone know how to add the item description to the general ledger report? Thanks

I'm trying to export vendor & customer information including data under all tabs. For example: Under the options tab: default payment method, Under the direct deposit tab: "allow direct deposits for this vendor" is checked, and the branch number…

The instructions for exporting a Trial Balance with GIFI codes appears to be incorrect. I do not get this option when following the steps. Is there something I need to enable in my accounts settings? Thank you - Julie

Please help me to renumber this. I already posted and balance is zero. :(

I need to identify outstanding invoices in a certain category which I have inserted a certain salesperson on each invoice for this. How can I have this Salesperson ID show on an Aged Detailed AR Report?

Hi, I recently printed my Supplier Aged Summary Report. All the suppliers I am familiar with except one that we have not purchased from since 2007. This supplier has been paid in full many years ago and the supplier is not active with us. Because…

my GRN Report not matching Uninvoiced goods and services received GL

I am using Accountant Version and am trying to use the "Budget" column on the income statement. I can not seem to figure out to get this to work.

Good day, I was wondering if anyone has seen and/or has any insight into why an email invoice would overlay the text and skew the format when using an Epson dot matrix printer. I can change to any other printer in the invoice settings under Reports…

Hi, For Sage 50 Premium Accounting Canadian Edition, Release 2022.3 (29.0.0.4) most recent release. I am reviewing prior year transactions/entries. I am having a lot of problems re-printing older receipts and payments. My current session date is Dec…

Whenever I try to email a statement in 2022.3 I get an error message "An error occurred sending the email. Mapi result code: 2" and no email is sent. Emailing statements works fine when using 2022.0 Any ideas what is happening?

Hello, I have been trying to run an aged overdue payables report but it just comes up blank. I can see that it generates the report but then it shows just a white screen. Does anyone know why it is doing this? It will do a detailed report but it won't…

I am new to sage and am wondering for hairdressing stock, colors shampoos materials etc, what would stock come under on the drop down when reporting? I have put it under raw materials but am now questioning myself thanks in advance

Can you print a payroll cheque run in reverse number order