• New Calendar year error

    this morning when I changed Session date to January1, 2021- it ran a "changing calendar year notice. It completed saying it was successful. Whenever I try to open anything it says "Invalid date". Must be between 01/01/80 and 01/01/21. If I change the…
  • Best practice help with Ledger Accounts

    Hi - I am new to Sage and accounting in general and am looking for help with setting up ledger accounts. If I want to track shareholder money in and out of the company for my partner and I, should I create 4 new ledger accounts? Shareholder injection…
  • Sage knowledge base from Help menu sage 50 canada

    when I go to Help-sage support-knowledge base I get an error message "no internet" windows could not automatically detect this network's proxy settings. how do I fix this problem. I am also unable to export R.O.E. to Canada Revenue
  • Linked Account

    I'm setting up a new company, however, one of the accounts won't change to a SubGroup Total, it only allows me to choose SubGroup Acct or Group Acct.......I figured I'd delete the account and create a new one, BUT it says it's linked and I'm not able…
  • Sales invoices

    Is there any way to change payment methods under the payment method for sales? I want to add some methods. Thanks in advance!!! Janie
  • Idea - In the payroll>Employee Report> Detail

    Can we please have the Payrolls sort by Date of Cheque? If you have to go back and change a detail on the cheque it puts it at the bottom of the pile and not in the proper date order. Thank you.
  • PST sometimes being charged

    I have some customers that usually are PST exempt because they are purchasing for production machinery & equipment. My bookkeeper set them up as PST exempt in Sage, but this is not always the case 100% of the time. Now that I need to charge PST on an…
  • Transferring the list of accounts from old version to the last one

    Hi everyone, I have an old version of simply Accounting. I believe it is 2009 that I got it from a friend of mine. Which I practice with it. I am wondering to buy the new version and transfer the chart of account and the other information to the new…
  • Tax Codes

    What settings are needed on a sales tax code so that when you are entering an amount on a payables invoice that the GST it automatically taken out. For example, when entering a credit card bill, each line item has GST included in the total. I would like…
  • Session Date

    Should my session date reflect the same date as the invoice is dated? Sorry this brain is overwhelmed
  • Unable to share a Company. Only the creator can.

    After Upgrading to 2020.2 i was unable to open my company from Sage drive. I restored my data and tried to Share. I get a message that only the creator can Pause or resume and i am the creator. Call Support and schedule a callback. For sure they call…
  • Is there any way to change the settings to allow "One Time Customers" to "Pay Later"?

    As a small construction contracting business, most of our clients are "one time" and "pay later". I would have hundreds of one time clients listed in my "customers" list that I don't necessarily want there. I want to be able to simply have the option…
  • EFT's with USD accounts in Canada

    I am trying to issue an USD EFT payment. when i go to "upload direct deposit transaction" it says Vendors with CAD bank accounts in Canada. How do i change it to "vendors with USD bank accounts in Canada? Is this possible?
  • Accounts payable foreign currency

    I am starting a new company. I am trying to enter the Accounts Payable balance from my previous. I use CDN as my home currency and USD as my foreign. I'm unable to enter both balances under Accounts Payable. I have set up the Foreign Currency account…
  • Turn of purchase order removed from system notification

    Is there a means whereby I can turn off "this purchase order has been removed from the system" each time I post an invoice or review/alter an invoice. It gets tedious very quickly.
  • year end

    I need to change the session dte and it wont let me as our year end was March 31, 2020. How do I set it up for a new year but still able to work on the old year as well.
  • Direct Deposit and EFT Options

    Is there a way to have both Direct Deposit and EFT as a form of payment? Some of our clients do not want to provide banking details and would prefer if I send an e-transfer with a password. If I use the pay by ck option and change the CK# to the etransfer…
  • Vendor Invoice Approvals When Working Remotely

    Hi - Just wondering if Sage 50 Quantum has any features available to circulate vendor invoices electronically for staff/management approvals. Especially important right now when our staff are all working remotely! If not, does anyone have a software provider…
  • Cannot Create Inventory

    I am new in this position and previously nobody entered inventory or pricing. I would like to be able to choose an item we have ordered before instead of retyping the data when creating a purchase invoice. In trying to learn how to do this I understand…
  • I am setting up New

    I am setting up a new company and am currently using Sage 50 Pro accounting software. I am becoming frustrated trying to enter a simple loan into this program. We are a service company and instead of inventory we have open accounts. I want to get rid…
  • Invoice and number of digits/decimal places in Rate column

    Hello all First timer ;) We just completed an upgrade to Sage 50 Premium 2020 and then applied update so are currently at 2020.1. We have noticed that when pulling up an invoice or creating an invoice that all looks fine. There is two trailing digits…
  • Adding Units to Invoices (Packages)

    Hello, is it possible to add extra unit definitions to an invoice? Specifically, meat is sold by the kg. However, it is delivered by the case or the piece. The receiver sees two cases and a piece of meat (in a bag) and signs for those three items…
  • how to add a unit of measure please

    I am new to this and we sell our products by cwt, or hundred weight or tons. How can I add this to the unit on the purchase order. I have not been able to follow the instructions I downloaded Thanks
  • File name changes

    Hello, When I send an invoice and check my sent items the file has a date attached and I am wondering how to change the date. All my sent invoices are dated April 2nd in the file name. Any ideas? Thanks Ellen
  • Incorrect Due Date on imported Puchase Invoices

    Hi All, We are using .IMP files to import Purchase Invoices. There is no such field Due Date in the file format, so we do not send it. Sage automatically sets this date to Entry Date even if the customer is configured for a 21-day delay. The manual…