• Important!! Syracuse Server Hotfix 12.19.12.2

    A security risk related to the Syracuse Server has been detected within Sage X3 that may impact customers using Sage X3. The risk affects 2023 R1, 2023 R2. The fixes are available for download on our ftp site. The Syracuse Server Hotfix 12.19.12.2 is…
  • Sage X3 Global Newsletter February 2024

    Welcome to the latest Sage X3 Global Monthly Newsletter: February Edition . ‌We hope that this Newsletter will help you stay up to speed on all things Sage X3 and give you quick links to useful resources.
  • Adding users to Volumes in Sage X3

    Allowing Sage X3 users access to volumes involves configuring the necessary permissions and access rights to specific directories or network shares where data, reports, or other resources are stored. Here is a general guide to help you set up access to…
  • Sage X3 2023 R2 (12.0.34) is now available for download

    The patch can be downloaded from the ftp site. The highlights of the release include; APIs - Product return: Mutation Automated Testing - Framework evolution improvements Distribution - Mobile Automation Manufacturing - New properties for finite…
  • GRNI treatment in Sage X3

    Greetings, I'm currently using Sage X3 and stucked on GRNI. I want to link GRNI with invoices, is there any option to link relevent invoices or PO with GRNI or I shoul dela them with JEs?
  • SAGEX3 WORKFLOW

    I have issue sending request approval to more than one users on sagex3 using office360. the workflow will send mail to the first approval but second approval will not receive any mail to process. Note: client want only dedicated email setup on smtp…
  • Advanced Bank Statement Import V12 MT940 format - Debtors open item matching - What's the trick?

    Hi Has anybody managed to get the Advanced Bank Statement Import finctionality to do matching of debtors open items when using the MT940 statement layout? We've managed to get it to import the data into the BSIIMPD table successfuly but we cannot…
  • DBMS tools installation path issue

    I am facing an issue while connecting the DBMS tools installation path, although I get the path automatically but when I select that I see the error (attached below) . I have added the version and sql path in the solutions.xml file but still no luck…
  • Sage X3 Console Configuration Error

    Hi All I am trying to configure the Sage X3 console for the latest version of Sage X3 but am getting the error below. Can some please assist with on how to solve? I insrtalled the required module but the error persists. 8/9/2023 11:17:58 AM : WARN …
  • SAGEX3 ATTACHMENT DOCUMENT

    Please i need help on sagex3, how can i attach source document to a transaction on sagex3. I observed that sagex3 only allow text and scan image format. How can i attach a pdf format document to a transaction on sage x3.
  • New Crystal Reports Designer 2020 for Sage X3 now available for download from our FTP site

    We now have an official Sage build for Crystal Reports Designer 2020 to be delivered with Sage X3. Crystal Reports Designer 2020 can now be downloaded from our FTP site and not from the SAP website as before. The component can be downloaded by…
  • Error When loading the list of folders

    Hello , I have installed two new Sage X3 v12 servers with an Oracle database. Server 1 has a database "adxadmin" and an X3 application server, while server 2 uses "syracuse" and an "adxadmin" "documentation" . However, when I try to add the documentation…
  • Want to know how to setup Sage X3 SSO Authentication through Azure AD (SAML2)?

    Then go to Quick links Product Blog for this and many other articles.
  • How do I setup SAML2 authentication with Microsoft Azure?

    Compliments from our colleagues Amir Shahi and Casey. Reproducing the article for our community. "If you are up to exposing your Sage X3's environment to the public, it is strongly recommended that you avoid using X3's standard authentication method…
  • Mobile Automation (ADC) on Smartphone additional component (APK file) is now available.

    The Smartphone APK file is for users running the Mobile Automation (ADC) on a 2023 R1environment. The additional component is available for download from our ftp site. Please refer to the Sage X3 Services installation guide for more information.
  • Migration performance issue on 2023 R1 for customers with a huge volume of data on STOJOU table

    A performance issue has been identified when upgrading Sage X3 to the 2023R1 release. It is related to the utility STO221212_284313.adx (populate ENTCOD field when it’s empty on STOJOU table from WIPCOST table) that can run a long time on database with…
  • Sage X3 Security Alert FAQ April 2023

    Please read this FAQ on the Sage X3 Security Alert for April 2023 Sage X3 Security Alert FAQ October 2022.pdf .
  • Security Hotfixes delivery

    A security risk within Sage X3 has been discovered that may impact customers using Sage X3, Sage X3 Warehousing, Sage X3 HR and Payroll and HRU9. We encourage you to always follow our Security Best Practices published on the Sage X3 Online help to reduce…
  • Error: “The certificate chain was issued by an authority that is not trusted” when configuring Runtime version 95.2 and later

    Overview: This issue occurs when you upgrade runtime to any version 95.2.85 and greater. While trying to configure Application in the console. When the user installed SqlServer module of a version V22 and greater Workaround: Inside the runtime…
  • Static files protocol: You must use the HTTP protocol (Apache HTTP server) if your solution uses or includes one of the following components.

    This is a frightful warning message that appears in the vanilla version of Syracuse 12.16 that ships with X3V12 Patch 12.0.31 The below message is displayed under >> Administration >> Endpoints>> Solutions:- "Static files protocol: You must use the…
  • Troubleshooting SAML2 on Sage X3 using SAML2 Tracer

    Tools: Chrome SAML-Tracer Troubleshooting steps: On chrome web store > Search for SAML Tracer and Add to chrome (Listed under Development tools) Launch Sage X3 Go to the extensions and on SAML-Tracer to launch the tracer window.…
  • Unable to post a sales invoice due to error: Nonexistent account code

    Unable to post an invoice, getting error: Nonexistent account code, Rollback following error in transaction. Cause: The account on the accounting code is incorrect or missing. Solution: Go to Setup>Financials>Accounting interface>Accounting…
  • Sage X3 Global Newsletter February 2023

    Click here to read
  • Is it possible to do accounting cancellation even when journal was created?

    Hi, Someone please assist to respond a concern am having. Am asking if its possible for user to do accounting cancellation for a transaction which was posted and validated ie journal was already created? Regards, Emmanuel
  • Important Update for Enterprise Linux customers - Syracuse 12.18 and Enterprise Linux 8

    The upcoming release Sage X3 2023 R1 (V12 patch 23) will contain important security and technical compliance updates especially for customers running on Linux. The new Node.js 18 for the Syracuse component is only compatible with Enterprise Linux 8…