• Removing temporary files

    Some temporary files are not automatically removed and need to be maintained manually. In essence, some or all files in certain directories could be removed periodically, as noted below: For all cases described, ensure all Sage X3 services are stopped…
  • Monitor/manage to ensure batch jobs not taking up too much resources

    Depending on your users’ active hours and busiest times, you may want to ensure that some heavy processing batch jobs, such as described in this document, are not executed during the users’ main working hours You should additionally consider when the…
  • Validation of Historic folder

    If you upgrade or patch the main folder, the historic folder (e.g. HSEED in this example) will need to be manually revalidated. You will see messages to this effect, for example you will see message “The folder validation must be relaunched for the…
  • Botswana ITW8 Updated Report Patches

    Dear X3 HR and Payroll User, An issue has been identified on the Botswana ITW8 Report where the occupation of the employee displayed incorrectly as well as the periods employed during the tax year. The occupation now reflects the job title of the employee…
  • Important: Botswana ITW7A and ITW8 update

    Dear X3 HR and Payroll User, BURS published an updated online ITW7A report which must be used for the new online Lekgetho Live Tax Management System which went live on the 11 th of May 2020. As a result of this, the deadline for PAYE submission has…
  • Important: Botswana Covid-19 Wage Subsidy

    Dear X3 HR and Payroll User, The Minister of Finance has announced a Wage Subsidy Claim Form for certain businesses registered for tax (irrespective whether they ow tax) effective April 2020 until June 2020. Please refer to the attached guidelines…
  • Important: Botswana Covid-19 Wage Subsidy

    Dear X3 HR and Payroll User, The Minister of Finance has announced a wage subsidy for certain businesses registered for tax (irrespective whether they ow tax) effective April 2020 until June 2020. Please see the internal communication received from…
  • Dimension/dimension restriction CAZS - Table Full Error

    Should you find yourself with more than 40 000 restriction codes to deal with: Add custom object based on table CAAUZ Add screen bases on table CAAUZ Add window based on above object Create menu item based on function e.g. GESZCAZ Link your…
  • Error getting file for storage checking. ERR_PAFIC, 20, x:\Sage\<Solution>\runtime\tmp\show _user_X3.log

    During solution configuration if the above error pops up, please check: If OSQL.rll file is not missing in SQL installation path. Copy OSQL.rll into %Program Files%\Microsoft SQL Server\100\Tools\Binn\\Resources\1033\
  • Batch Server status monitoring for PU9 or former

    Dear All, Please note we have developed a B atch Server status monitoring solution and you can be notified by email when the server goes down. Contact sage and ask for @Renier Pienaar if interested in this solution. Batch Server Monitor