Welcome to the Sage VIP Classic and Sage VIP Premier Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with peers, partners, and pros.
Good day
My customer is on V12 P30 and Mongo 4.4.12
When the user logs into X3 and select the Navigation page, the navigation page is loading a blank page. This is also happening for users linked to the ADMIN functional profile. So far the only…
Print server going down is an issue that occurs randomly or when there is a conflict with the component and the console.
When this occurs, the following list is a great place to start in the resolving of the concern.
Check the destinations and ensure…
Good day all
We have encountered an interesting situation with a client. The client did a fixed asset disposal by way of sale. The BP Customer invoice was created automatically and posted successfully linked to a cash customer. Payments were linked…
As suggested by the title of this post, this error is because the system is looking for the dimensions.
When this error occurs, it is because the company parameters for dimensions have been set to be Mandatory.
Error message
To correct this, please…
This issue was observed while generating the Licence plate.
Getting this error is related to the class memory field.
To correct this error, you need to navigate to the following location within X3
Setup > General Parameters > Folder Generation…
Hello All, I'm using Sage x3 V5, While posting Invoice, I'm facing an error. Kindly support on below urgently:
We are passing only Sales Transactions like Invoices & Credit Note as we stopped using the Finance Module.
Readlock is used to perform read operations on a table with an access key or temporary index, locking the record read.
Syntaxes
Readlock [ class ] [ key ] read_mode [ value_key ] [ With lockwait = exp_times ]
# Read and lock loop for the first…
Read is used to perform reads on a table via an access key or a temporary index.
Syntaxes
Read [ class ] [ key ] [ read_modet [ key_value ] ]
# Read of the 1st recording for which the 1st element of CLE2 is # the current days' date, then the date…
The fstat variable contains the result of an operation. Read instruction is the main table reading instruction in Sage ERP X3 code.
When a Read instruction is executed, the cursor state is returned using variable fstat:
- fstat = 0: The record has…
Set GWEBSERV variable to 1 for example
GWEBSERV = 1 #set session batch
Call message(“I am in in Webservices mode”) from GESECRAN
#.....
#.....
GWEBSERV =0
end
Go to Administration > Utilities > About
Click on X3 folder or any other folder that you have access to
The folder patch level will be listed example patch 25 will displayed as 12.0.25
You get the error most likely because of a low patch level which does not include a fix, contact support for fix or alternatively patch up to the latest patch set.
If you are on version 12, this feature has been tested and worked from patch 25. Please contact support if you are on a higher patch after ensuring that all components are on the correct industrialisation.
Most likely you are running on patch level less than 8 if on v1. It is recommended to patch up to a higher patch on any version.
Please contact support for a fix.
SMTP server is specified in general parameters and it uses default port 25
Setup > Usage > General parameters
Access Supervisor module and update workflow parameters
This could be due to various reason, these include the following
-an incorrect smtp server is specified in parameters
-specified smtp server requires authentication
-specified smtp server requires ssl/tls activation
For the last two option,…
Access your workflow in function Setup > Usage > Workflows (GESAWA)
Enable the debug mode
Save and validate your workflow
Test the workflow, a log file will be displayed
We are aware of users of the Chrome web browser's inability to access the X3 Knova knowledgebase. This is been investigated. In the meantime the knowledgebase can be accessed using other browsers e.g. Mcrosoft Edge alternatively by using the following…
A security risk within Sage X3 has been discovered that may impact customers using Sage X3, Sage X3 Warehousing and Sage X3 HR & Payroll. The security risk is related to a platform component and has no impact on the Sage X3 application code or customizations…
Can someone please advise on how to fix the error below. it appears every time I try to print reports (Custom and Standard).
error | Job 4 - ERR 262 from the publishing server: The connection to the file server has failed.