• New Features & Highlights Sage X3 2022 R2

    We are very pleased to invite you to register for briefings where we will share an overview of the new features delivered in Distribution, Manufacturing, and Finance in 2022 R2.

    Presentations are now in 3 languages (English, French and Spanish) in order…

  • Sage X3 2022 R2 (12.0.30) now available

    This delivery contains new platform features as the possibility to deploy Sage X3 without Apache, and to activate workflow email using Notification Server. 

    For more information on what's new  and changes to this release click here.  

    You can use the Test…

  • Sage X3 2022 R1 (12.0.29) now available

    The  Sage X3 2022 R1 Release notes  can be viewed  here.

    There are a number of new features on this release  and  can be found on the What's New  section on the Online Help.

    The patch can be downloaded from our ftp site  >Public>Sage x3>X3V12>Patches>X312…

  • PJM project import template

    This template will be able to create and update projects. It is tentatively scheduled for release with the  2022R2 update.

    It will concern the following PJM project elements : projects, budgets, budget lines, tasks, operations, products, and operations assignments…

  • SyracuseServer Hotfix - To fix number of decimal places in Purchasing & Sales is now available

    The hotfix is aimed at correcting the issues  with the number of decimal places on quantities in the Purchasing and Sales modules.

    The issue was reported after installing SyracuseServer 12.12 delivered with 2021 R3 (12.0.27).

  • Sage V12 Runtime - Adxadmin Hotfix if you use Java Bridge Server or VT Web Server

    For Sage X3 V12  2021R3 and 2021R4 only please install this Runtime/adxadmin hotfix (94.1.14) to secure the communication between these components. The hotfix can be downloaded from our ftp site.

  • Warning: Updating to Sage X3 V12 2021 R1, R2, R3 and R4 with Microsoft SQL Server

    "The releases above include new definitions of clustered indexes for SQL Server, to be created when the update is applied. The data indexed in a clustered index is stored in the index area of SQL Server. As a result, this might move data in your database…

  • Important: RSA Employment Tax Incentive - Post 2021 ETI Tax Relief Measures

    Hi Everyone 

    The proposed relief measures for Employment Tax Incentives (ETI) that came into effect on 1 August 2021, were effective for a 4-month period only until 30 November 2021.

    These reliefs must not be included in the Employment Tax Incentive submissions…

  • Sage X3 Content Newsletter

     Content Newsletter

    Your documentation and terminology news with each release 

    Hi there!

    Our Content Team has many updates and some new content to share with you about Sage X3 help, terminology, and so much more.

    Just scroll down and enjoy.

    We will…

  • Sage X3 V12 2021 R4 (P28) is now available

    The release is available our ftp site for download.

    Check out some of the features and changes here

  • STREAM - Sage X3 Implementation Methodology is now available

    What is the Sage X3 STREAM Implementation Methodology?

    STREAM has been developed based on best practices utilized on hundreds of projects, and concepts founded on industry standards such as Prince 2® and the Project Management Book of Knowledge® from…

  • Sage X3 Manufacturing - Critical - Product Setup Time Matrix

    The patch for the mapping has not been installed correctly on releases 2021R2 and 2021R3.

    The releases 2021R2 and 2021R3 are not correct for customers who upgrade and for new customers, and this new functionality is not usable.

    To solve this issue in…

  • Patch updates errors hotfixes for 2021R2 & 20221 R3

    The  hotfixes addresses the following issue:

    After completing a Test Update (Administration > Utilities > Update > Updates -> 'Test Update'), the status of the update will indicate “Success” even if there are errors in the update logs…

  • V12 2021 R 2 & 3 Patch Updates function error Hotfixes are available for download from our ftp server

    The  hotfixes addresses the following issue:

    After completing a Test Update (Administration > Utilities > Update > Updates -> 'Test Update'), the status of the update will indicate “Success” even if there are errors in the update logs…

  • Import performance enhancement

    There are two performance enhancements on Imports using templates that are included on the 2021 R3 patch. You can read all about them  by clicking on the link below.

    Import performance enhancement

  • Sage X3 2021 R3 (V12 patch 27) now available for download

    The Sage X3 2021 R3 patch is now available for download on our ftp site.

    Check out the Sage X3 2021 R3 Release Notes  for new features  and changes to the product. You can toggle between the New  and Changes tabs on the Release Notes.

    Watch the latest video…

  • Sage X3 Architecture and system requirements

  • Prerequisites to install the different upgrades of Sage X3

    The document provides guidelines on the supported platforms,


  • Critical security hotfixes for U9, V11 and V12.

    A security risk within Sage X3 has been discovered that may impact customers using Sage X3, Sage X3 Warehousing and Sage X3 HR & Payroll. The security risk is related to a platform component and has no impact on the Sage X3 application code or customizations…

  • Sage X3 2021 R1 (V12 patch 25) is now available

    The release is loaded with new features and changes to existing functions. Check the online Help for more information on the features list. 

    It is available for download from our FTP Server. 


    • Bank Fees - Ability to enter manual payment adjustm…
  • Sage X3 2020 R4 (12.0.24) Now Available

    You can find the  Release Notes by clicking on the link.

    Other features of the R 4 include:

    Diamonds  Test update feature: Test your updates before you apply

    Diamonds  Legislation Management change

    Diamonds Withholding Tax: New parameters to review  if KIT=Yes

    Diamonds  Flash Replacement (Stage…

  • Sage X3 V12 2020 R3 (12.0.23) release is now available

    Sage X3 V12 2020 R3 (12.0.23) is now available for download from our Support ftp site.

    This delivery contains important usability enhancements. Please make sure to review each patch's documentation before installation.

  • Namibia - National Employment and Salary Protection Scheme

    Good Day X3 HR and Payroll User,

    The Namibian Social Security Commission has implemented the National Employment and Salary Protection Scheme for Covid-19 (SSC Stimulus Package). This is an employment scheme designed to dissuade employers from retrenching…

  • South Africa Important: OID Earnings Threshold 2020-2021 & Interest Rate

    Dear X3 HR and Payroll User,

    The Minister of Employment and Labour published Government Gazette 43203, increasing the OID earnings threshold to R484 200 per annum with effect from 1 March 2020 (2020/2021 year of assessment).

     Included in the patches is…

  • Ghana SSNIT Amendments - Version 12

    Dear X3 Hr and Payroll User, 

    In Ghana, a client can elect to contribute SSNIT on the capped amount of GHC 25 000 for Tier 1 and Tier 2 respectively. If an employee earns more than GHC 25 000 and do not want to cap Tier 2 at GHC 25 000, they can elect to…