• Recap - license notification codes

    1. license

    This event is triggered 10 days before the license expires to remind the user that he/she has to take care of the license renewal.

    example

    Variables used in license event code : notifications.

    https://www.sagecity.com/za/sage-x3-south-africa…

  • Variables used in license_web_warn event code : notifications

    1. user entity values, for example user.firstName

    2. productTitle: the name of the product

    3. percentage: the percentage of volume reached.

    4. graceSlowdown: the slowdown percentage that applies on web services at the next warning level.

    5. totalPercen…

  • Variables used in license_web_grace event code : notifications

    1. user entity values, for example user.firstName

    2. productTitle: the name of the product

    3. graceSlowdown: the slowdown percentage that applies on web services.

  • Variables used in license_web_max event code : notifications.

    1. user entity values, for example user.firstName

    2. productTitle: the name of the product.

  • Variables used in license code : notifications.

    1. user entity values, for example user.firstName

    2. productTitle: the name of the product.

    3. productVersion: the current product version number.

    4. policyTitle: the policy that the expiring license is associated to.

    5. policyVersion: the version number…

  • Error: "STBLANGAGES: Type Incompatibility" when saving a project in PJM

    This error happens every time a product is entered under the Product tab and click Save

    Impact : Project screen closes, and the task is not saved.

    Fix 

    Resolved and fix is included in v11.0.14, error not in higher patches.

  • PJMTSK.fde file non existent when processing a customer/sales return (GESSRH)

    Error:

    @X3.TRT/SUBSRHA$adx (Line #) Error 20: Non existent file

    ... PJMTSK.fde...

    @X3.TRT/SUBSRHA$adx(182): if !clalev ([F:PJTA]) Local File PJMTSK [PJTA] : Endif

    Fix

    Issue will be fixes  on version 12 patch 23.  Request hotfix 195485 (patch 21) or 195486…

  • Regression on scheduled invoice entry grid - Sage X3 Sales Order

    When we delete then add lines in the scheduled invoice grid, the total percentage calculated is wrong and an unexpected error message is displayed.

    Reminder : this screen is accessible from the sales order, by right clicking on the lines (only for service…

  • Sage X3 V11.0.17 is now available

    Mandatory components:

    • Runtime R081.004.809
    • Syracuse Server 11.22
    • On environments using Production Scheduler: Production Scheduler 6.0.2014

    Recommended components:

    • Console 2.46.0
    • PrintServer 2.19

    The patch and setup media are available on our ftp s…

  • Error : @X3.TRT/RPTGLI$adx (718) Error 26 : Internal Error Inconsistent reference value

    You can be getting this error when running GLGRPAUX, GLGRPDEV, GLGRPDEVAUX, DE-GLGRP, DE-GLGRP2, DE-GLGRPAUX reports 

    Cause : Updates to RPTGLI.src file requires updated runtime and adxadmin components.

    Fix

    Install hot fixes below

    1. Sage X3 Adxadmin 92…

  • Sage X3 Supporting compliance with the POPI act- Virtual Session

    Dear Sage X3 Consultant

    Please join us for a 45 minute session covering Sage X3 Supporting compliance with the POPI act

    Date: 2nd July 2020 

    Time: 11:00 am 

    Duration: 45 minutes

    Presenter: Andrew Vito  

    Topics covered

    • What is POPI
    • What type of personal…
  • Sage X3 online technical help available at a click of a button

    Did you know that you can access the Sage X3 online technical hep by clicking the  following link  http://online-help.sageerpx3.com/erp/12/public/index.html

    You can find useful information on Installation / Uninstallation,  Update, Upgrade, Security, Architecture…

  • 2020 R2 (12.0.22) release available for Sage X3

    Sage Version 12 2020  Release 2 (12.0.22) is now available our ftp site.

    Please install these before installing the application patch:

    • Console 2.46.0
    • Adxadmin 92.2.87
    • Runtime 92.2.87
    • SyracuseServer 12.7.0

    Recommended components:

    We recommend you install…

  • Finding Answers Fast: Resources for Sage X3 and Sage X3 HR and Payroll

    Sage has many resources to help you get the most value out of your Sage X3 and Sage X3 HR and Payroll solution. Sometimes, however, having multiple options can be a little overwhelming. Now you can get quick access to all assets by remembering a single…