• Sage X3 2021 R3 (V12 patch 27) now available for download

    The Sage X3 2021 R3 patch is now available for download on our ftp site.

    Check out the Sage X3 2021 R3 Release Notes  for new features  and changes to the product. You can toggle between the New  and Changes tabs on the Release Notes.

    Watch the latest video…

  • X3 Advance Bank statement

    Is there a limit to the amount of lines that you can add to the search term list?
  • Prerequisites to install the different upgrades of Sage X3

    The document provides guidelines on the supported platforms,


  • Product Comparison - X3 vs 300 vs 200

    Hi Sage Community,

    I am looking for a product comparison between Sage X3, Sage 300 (Accpac) and Sage 200 (Evolution).

    Where could I find this please?

  • Error while opening crystal report

    Getting the below error while opening any report. What could be the cause

  • Sage X3 Security Update

    In April we were alerted to a security risk in Sage X3 that may impact customers using on premise ONLY versions of Sage X3, Sage X3 Warehousing and Sage X3 HR & Payroll.

    The security risk is related to a platform component and has no impact on the…

  • Sage X3 V11.0.20 is now available

    Sage X3 V11.0.20 patch and setup media is now available on our ftp site for download.

  • delay transactions like delivery or receipts sales return

    Hi All

    We have issue of delay the process, when we do any transactions like delivery order purchase receipt, stock transfer or sales return for a serialized products takes lots of time to create the transaction. it takes half an hour for an entry, how…

  • Printing error for all folders including X3 folder

    Can someone please advise on how to fix the error below. it appears every time I try to print reports (Custom and Standard).

    error | Job 4 - ERR 262 from the publishing server: The connection to the file server has failed.

  • Sage X3 Business Partner Enablement webinar - Projects Project Management - Progress Billing & Weekly Timesheet

    Presenter – Andrew Vito

    Date – 14 April 2021

    Time – 11:00 Hrs 

    Topic – Project – Project Management Progress Billing & Weekly Timesheets 


    • What’s new in Projects
    • Project Management Progress Billing
    • Weekly …


    When using the Account balance inquiry function, the opening balance for the account in not returning any values although it was returning data before
    Replicating Error: When using the Account balance inquiry function, the opening balance for the…



    When running the depreciation for an asset, client is getting a result of process: Failure

    Result of the calculation

    Process: GLOBI1


    Numeric field type error:20

    Description field type error : File Non-existent





    Guidance on changing the costing method.


    It is recommended that the valuation method  be changed when there are no stock items in inventory. 

    The procedure to change the valuation method for products on a site: 

    (1)          Do a miscellaneous…



    Cannot create receipt for invoice where a late charge should be added. I get the error below:
    Replicating Error: go to GESPAY function
    Attempt to link Invoice on which late charge is required
    Cannot link invoice error pops up.





    Error occurs when the try to open a statement with over 2000 lines
    Replicating Error: Open bank statements imported.

    After Importing the Bank statement into SAGEX3 when you click on display see screen shot below


    The size of this…


    ISSUE: When I try to generate a Positive Pay File, it keeps saying no check selected, even if I select the actual check I want to generate the file for, during the selection process.

    The checks are working, they are being generated, printed and posted…

  • ISSUE: Analytical transfer

    Issue: When doing an analytical transfer on assets, no journal gets posted and all setup looks to be correct
    Replicating Error: Did an analytical transfer and then ran the generation of accounting entries and no journal is created.


    We aligned…

  • Sage X3 Security Hotfix (Node.js vulnerability)

    A Sage X3 security fix for Sage X3, Sage X3 HR and Payroll and Sage X3 Warehousing has been issued on March 12th 2021. This security fix is related to a 3rd party component Node.js

    The Sage X3 security fix applies to the Sage X3 web server (Syracuse…
  • Unable to Import CSV file

    Hi All

    when trying to import using any of the standard templates the below error displays. Please advise.

  • Sage X3 Enablement Webinar- Serial Number Traceability- 3rd December 2020


    Serial Number Traceability- Virtual Session


    Dear Sage X3 Consultant

    Please join us for a 45 minute session covering Serial Number Traceability

    Date: 3rd December 2020 

    Time: 10:30 am 

    Duration: 45 minutes

    Presenters: Andrew Vito & Alfred Nhira…

  • Sage X3 V12 Flash Replacement: Hotfixes for 2020 R1, R2 and R3

    Flash components will be deprecated on all browsers on December 31st.

    Sage strongly recommends updating your Sage X3, Sage X3 HR & Payroll or Sage X3 Warehousing instances to 2020 R4 to benefit from the technical replacement of Flash.

    See the previous…

  • Sage X3 V11.0.18 is now available

    Mandatory components:

    • Syracuse Server 11.23
    • MongoDb 4.0.18

    Recommended components:

    • Console 2.47.0
    • Print Server 2.20
    • VT Web Server 2.38.10

    The patch and setup media are available on our Sage X3 ftp site. 

  • CakeHR – 6 month extended trial change

    As you will know, Sage has put a number of resources in place to support businesses during this unprecedented time—including an extended trial offer for CakeHR.


    As businesses start to re-open and adapt to many new ways of working, we’re going to…

  • Flash end of life

    By the end of December 2020 Adobe will no longer support Flash on the following browsers Microsoft Edge, Appel, Safari, Microsoft Internet Explorer, Firefox, Google Chrome & Opera.

    Where do we use Flash in Sage X3?

    1. Visual process editor. The editor…
  • Sage X3 V12 2020 R3 (12.0.23) release is now available

    Sage X3 V12 2020 R3 (12.0.23) is now available for download from our Support ftp site.

    This delivery contains important usability enhancements. Please make sure to review each patch's documentation before installation.