• Important!! Syracuse Server Hotfix 12.19.12.2

    A security risk related to the Syracuse Server has been detected within Sage X3 that may impact customers using Sage X3. The risk affects 2023 R1, 2023 R2. The fixes are available for download on our ftp site. The Syracuse Server Hotfix 12.19.12.2 is…
  • Security Syracuse Server Hotfixes

    Kindly note the below Security Hotfixes has been released for Syracuse. The below Syracuse Components has been uploaded onto the Sage X3 ZA FTP Server and is available for download. Syracuse 12.18.18.3 Syracuse 12.19.10.10 Syracuse 12.19.12.2 The Directory…
  • Sage X3 Automated Test Platform 3.0.0.1 Security update

    The password to update / install Sage X3 Automated Test Platform has been modified for security reason. For new installation, the user must use the credentials in the install files (atp-3.0.0.1-win.zip file). The credentials for all existing users regardless…
  • Syracuse Server Hotfix 12.18.4.2 is now available

    The Hotfix is available for download on our ftp site \\Public\Sage X3\X3 Hotfix\X3 V12\Hotfix - Patches\Syracuse\. It fixes the "this._next is not a function" issue when using the "X3 Users import" Entity. This is an issue in Syracuse 12.18.0 delivered…
  • Migration performance issue on 2023 R1 for customers with a huge volume of data on STOJOU table

    A performance issue has been identified when upgrading Sage X3 to the 2023R1 release. It is related to the utility STO221212_284313.adx (populate ENTCOD field when it’s empty on STOJOU table from WIPCOST table) that can run a long time on database with…
  • A new runtime 95.2.93 is now available

    If you are experiencing memory issues after installing the runtime / adxadmin 95.2.85 that was delivered with 2022 R4 patch, please install runtime / adxadmin 95.2.93 version that is available on our ftp server.
  • SAFE X3 VT Web Server: Log4J update (security vulnerability)

    A hotfix for the SAFE X3 VT Web Server (2.41.1) has been released and available for download on our ftp site that fixes a security vulnerability present in the Log4j library that was used in VT Web Server 2.41.0. If you have installed VT Web Server…
  • Security Alert and Hotfix

    A security has been reported and relates to two generic users (ADMCA or ECOMM) that have been supplied by default when installing Sage X3 Version 11 and Sage X3 Version 12 before release 2019 R2. It has been observed in instances where Sage X3 Security…
  • Sage X3 2022 R3 “GACTX: Variable non-existent” error hotfix available on our ftp site

    It has come to our attention that users are getting an error “GACTX: Variable non-existent” when clicking on a classic page after patching 2022 R3, if the MAXSES1 or MAXSES2 parameter values for some users (ALL/Setup/users/User parameter/ "SUP" Chapter…
  • SyracuseServer Hotfix 12.13.4.2 - To fix number of decimal places in Purchasing & Sales is now available

    The hotfix is aimed at correcting the issues with the number of decimal places on quantities in the Purchasing and Sales modules. The issue was reported after installing SyracuseServer 12.12 delivered with 2021 R3 (12.0.27).
  • Sage V12 Runtime - Adxadmin Hotfix if you use Java Bridge Server or VT Web Server

    For Sage X3 V12 2021R3 and 2021R4 only please install this Runtime/adxadmin hotfix (94.1.14) to secure the communication between these components. The hotfix can be downloaded from our ftp site.
  • Sage X3 Manufacturing - Critical - Product Setup Time Matrix

    The patch for the mapping has not been installed correctly on releases 2021R2 and 2021R3. The releases 2021R2 and 2021R3 are not correct for customers who upgrade and for new customers, and this new functionality is not usable. To solve this issue…
  • Patch updates errors hotfixes for 2021R2 & 20221 R3

    The hotfixes addresses the following issue: After completing a Test Update ( Administration > Utilities > Update > Updates -> 'Test Update' ), the status of the update will indicate “Success” even if there are errors in the update logs. This issue…
  • V12 2021 R 2 & 3 Patch Updates function error Hotfixes are available for download from our ftp server

    The hotfixes addresses the following issue: After completing a Test Update ( Administration > Utilities > Update > Updates -> 'Test Update' ), the s tatus of the update will indicate “Success” even if there are errors in the update logs. This…
  • Critical issues in 2021R2 when PJM is deactivated

    A huge development was released in 2021R2 to improve PJM performances. Many functions which can be linked to projects (sales, purchases etc...) were impacted despite all the manual and automated QA tests. 3 bugs are identified, we recommend to install…
  • SyracuseServer hotfixes are now available for V12 and V11

    SyracuseServer hotfixes are now available on our ftp server for V12 ( SyracuseServer 12.10.2.8) and V11: ( SyracuseServer 11.25.2.6.) The Syracuse hotfixes contain fixes for the following issues Excel export does not work from a dashboard. EDI…
  • Sage X3 Security Hotfix (Node.js vulnerability)

    A Sage X3 security fix for Sage X3, Sage X3 HR and Payroll and Sage X3 Warehousing has been issued on March 12th 2021. This security fix is related to a 3rd party component Node.js The Sage X3 security fix applies to the Sage X3 web server (Syracuse…
  • X3 Manufacturing - 2020R4 - Critical bug : Work Centre modification

    The records in the table CAPVAR (Capacity Variations) and RPLWST (Replacement work centres) are lost when modifying the work centre in function Work Centre (GESMWS). This critical issue has been fixed in 2021R1 and can be solved in 2020R4 by installing…
  • Supplier BP Invoices (GESBIS) - Index incorrect issue on Sage X3 2020R4 (V12 patch 24)

    A critical issue on the Supplier BP Invoices (GESBIS) has been found on the release 2020R4. When we try to enter more than 20 lines, we face the error message below: SUBBIS$adx (558) Error 8 : Index Incorrect PURTYP(20) The problem has been fixed…