BP Customer Situation - Unposted Invoices negative value

Good day all

We have encountered an interesting situation with a client. The client did a fixed asset disposal by way of sale. The BP Customer invoice was created automatically and posted successfully linked to a cash customer. Payments were linked to the open item and the account balance for the BP is zero which is correct.

When viewing the BP Customer situation, I

t seems like the invoice is not posted - please see below screenshot:

but the invoice has been posted:

The Risk also shows as - 100 000.00 which in turn is causing issues with the credit level for this BP.

Does anyone have any idea which tables are used to determine the values for BP Situation or what could be causing the variance?

Parents
  • You can search the online help  for the tables used.  From the screenshots it looks like the transaction was posted because a journal was created.

    Are you happy with the journal content?

  • Thanks Andrew. I will have a look at the online help for that info.

    Yes, the journals seem fine to me, both the invoicing and payment journals in my opinion are correct and the BP Account balance is zero as it should be. But for some unknown reason, the BP situation shows a difference of 100 000 which is equal to this specific invoice & payment.

Reply
  • Thanks Andrew. I will have a look at the online help for that info.

    Yes, the journals seem fine to me, both the invoicing and payment journals in my opinion are correct and the BP Account balance is zero as it should be. But for some unknown reason, the BP situation shows a difference of 100 000 which is equal to this specific invoice & payment.

Children