Hyperlink to X3 Function from MS Office

SOLVED

Hi

I am trying to understand why I cannot access an X3 function and (and record) from within a MS Office application.

The hyperlink works when typed directly on the browser. It works from within my reporting application (SSRS). But it does not work from Excel and Word.

When attempting to access the hyperlink by clicking within MS Office I'm taken to the login page of X3. Once I log in I am taken to the landling page and not the function I am supposed to be in.

Is this a known issue?

Parents
  • 0

    What version and patch of X3 are you using?

    The login page is only displayed if there is no active session in the browser you are using. In this case, the system will request you to login. To test, ensure you login into an x3 session in the browser and test the hyperlink.

    Could you send an example of your hyperlink. If the hyperlink is complete and there is an active session, the correctly referenced record should be opened.

Reply
  • 0

    What version and patch of X3 are you using?

    The login page is only displayed if there is no active session in the browser you are using. In this case, the system will request you to login. To test, ensure you login into an x3 session in the browser and test the hyperlink.

    Could you send an example of your hyperlink. If the hyperlink is complete and there is an active session, the correctly referenced record should be opened.

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