• Sage X3 Global Newsletter December 2021

    We want to take this opportunity to wish a merry Christmas.

    Enjoy reading  the Newsletter here

  • Sage X3 2021 R3 (V12 patch 27) now available for download

    The Sage X3 2021 R3 patch is now available for download on our ftp site.

    Check out the Sage X3 2021 R3 Release Notes  for new features  and changes to the product. You can toggle between the New  and Changes tabs on the Release Notes.

    Watch the latest video…

  • Prerequisites to install the different upgrades of Sage X3

    The document provides guidelines on the supported platforms,

    https://online-help.sageerpx3.com/erp/99/public/prerequisites_overview.html

  • Sage X3 Security Update

    In April we were alerted to a security risk in Sage X3 that may impact customers using on premise ONLY versions of Sage X3, Sage X3 Warehousing and Sage X3 HR & Payroll.

    The security risk is related to a platform component and has no impact on the…

  • Sage X3 V11.0.20 is now available

    Sage X3 V11.0.20 patch and setup media is now available on our ftp site for download.

  • Sage X3 Business Partner Enablement webinar - Projects Project Management - Progress Billing & Weekly Timesheet

    Presenter – Andrew Vito

    Date – 14 April 2021

    Time – 11:00 Hrs 

    Topic – Project – Project Management Progress Billing & Weekly Timesheets 

    Agenda

    • What’s new in Projects
    • Project Management Progress Billing
    • Weekly …
  • ISSUE: VALUATION METHOD

    ISSUE:

    Guidance on changing the costing method.

    RESOLUTION:

    It is recommended that the valuation method  be changed when there are no stock items in inventory. 

    The procedure to change the valuation method for products on a site: 

    (1)          Do a miscellaneous…

  • Sage X3 Security Hotfix (Node.js vulnerability)

    A Sage X3 security fix for Sage X3, Sage X3 HR and Payroll and Sage X3 Warehousing has been issued on March 12th 2021. This security fix is related to a 3rd party component Node.js

    The Sage X3 security fix applies to the Sage X3 web server (Syracuse…
  • Sage X3 Enablement Webinar- Serial Number Traceability- 3rd December 2020

     

    Serial Number Traceability- Virtual Session

     

    Dear Sage X3 Consultant

    Please join us for a 45 minute session covering Serial Number Traceability

    Date: 3rd December 2020 

    Time: 10:30 am 

    Duration: 45 minutes

    Presenters: Andrew Vito & Alfred Nhira…

  • Sage X3 V12 Flash Replacement: Hotfixes for 2020 R1, R2 and R3

    Flash components will be deprecated on all browsers on December 31st.

    Sage strongly recommends updating your Sage X3, Sage X3 HR & Payroll or Sage X3 Warehousing instances to 2020 R4 to benefit from the technical replacement of Flash.

    See the previous…

  • Sage X3 V11.0.18 is now available

    Mandatory components:

    • Syracuse Server 11.23
    • MongoDb 4.0.18

    Recommended components:

    • Console 2.47.0
    • Print Server 2.20
    • VT Web Server 2.38.10

    The patch and setup media are available on our Sage X3 ftp site. 

  • CakeHR – 6 month extended trial change

    As you will know, Sage has put a number of resources in place to support businesses during this unprecedented time—including an extended trial offer for CakeHR.

     

    As businesses start to re-open and adapt to many new ways of working, we’re going to…

  • Flash end of life

    By the end of December 2020 Adobe will no longer support Flash on the following browsers Microsoft Edge, Appel, Safari, Microsoft Internet Explorer, Firefox, Google Chrome & Opera.

    Where do we use Flash in Sage X3?

    1. Visual process editor. The editor…
  • Sage X3 V12 2020 R3 (12.0.23) release is now available

    Sage X3 V12 2020 R3 (12.0.23) is now available for download from our Support ftp site.

    This delivery contains important usability enhancements. Please make sure to review each patch's documentation before installation.

  • Recap - license notification codes

    1. license

    This event is triggered 10 days before the license expires to remind the user that he/she has to take care of the license renewal.

    example

    Variables used in license event code : notifications.

    https://www.sagecity.com/za/sage-x3-south-africa…

  • Variables used in license_web_warn event code : notifications

    1. user entity values, for example user.firstName

    2. productTitle: the name of the product

    3. percentage: the percentage of volume reached.

    4. graceSlowdown: the slowdown percentage that applies on web services at the next warning level.

    5. totalPercen…

  • Variables used in license_web_grace event code : notifications

    1. user entity values, for example user.firstName

    2. productTitle: the name of the product

    3. graceSlowdown: the slowdown percentage that applies on web services.

  • Variables used in license_web_max event code : notifications.

    1. user entity values, for example user.firstName

    2. productTitle: the name of the product.

  • Variables used in license code : notifications.

    1. user entity values, for example user.firstName

    2. productTitle: the name of the product.

    3. productVersion: the current product version number.

    4. policyTitle: the policy that the expiring license is associated to.

    5. policyVersion: the version number…

  • Error: "STBLANGAGES: Type Incompatibility" when saving a project in PJM

    This error happens every time a product is entered under the Product tab and click Save

    Impact : Project screen closes, and the task is not saved.

    Fix 

    Resolved and fix is included in v11.0.14, error not in higher patches.

  • PJMTSK.fde file non existent when processing a customer/sales return (GESSRH)

    Error:

    @X3.TRT/SUBSRHA$adx (Line #) Error 20: Non existent file

    ... PJMTSK.fde...

    @X3.TRT/SUBSRHA$adx(182): if !clalev ([F:PJTA]) Local File PJMTSK [PJTA] : Endif

    Fix

    Issue will be fixes  on version 12 patch 23.  Request hotfix 195485 (patch 21) or 195486…

  • Regression on scheduled invoice entry grid - Sage X3 Sales Order

    When we delete then add lines in the scheduled invoice grid, the total percentage calculated is wrong and an unexpected error message is displayed.

    Reminder : this screen is accessible from the sales order, by right clicking on the lines (only for service…

  • Sage X3 V11.0.17 is now available

    Mandatory components:

    • Runtime R081.004.809
    • Syracuse Server 11.22
    • On environments using Production Scheduler: Production Scheduler 6.0.2014

    Recommended components:

    • Console 2.46.0
    • PrintServer 2.19

    The patch and setup media are available on our ftp s…

  • Error : @X3.TRT/RPTGLI$adx (718) Error 26 : Internal Error Inconsistent reference value

    You can be getting this error when running GLGRPAUX, GLGRPDEV, GLGRPDEVAUX, DE-GLGRP, DE-GLGRP2, DE-GLGRPAUX reports 

    Cause : Updates to RPTGLI.src file requires updated runtime and adxadmin components.

    Fix

    Install hot fixes below

    1. Sage X3 Adxadmin 92…

  • Sage X3 Supporting compliance with the POPI act- Virtual Session

    Dear Sage X3 Consultant

    Please join us for a 45 minute session covering Sage X3 Supporting compliance with the POPI act

    Date: 2nd July 2020 

    Time: 11:00 am 

    Duration: 45 minutes

    Presenter: Andrew Vito  

    Topics covered

    • What is POPI
    • What type of personal…