• Registration is now open for Sage X3 Add-on development best practices December boot camp

    Do you want to sell your own add-on solution to the Sage X3 ecosystem worldwide? Then login to your www.sageu.com account and book your seats in this expert training to obtain a mock add-on package to use as a best practices reference, including source…
  • System Requirements

    Database Component Update 9 Version 11 Version 12 Oracle 11gR2 (upgrade and compatible only) 12c R1 SE2, EE 12c R1 and R2 SE2, EE 12c SE, EE 19c SE2, EE since release 2020 R2/V12…
  • Increasing the Serial number characters

    In order to increase the number of characters on your serial numbers, you need to make a small adjustment to your data types. It is the SER data type that governs the serial number character limit, changing this will allow you to increase or decrease…
  • A guide to upgrading MongoDB

    The blog post on how to upgrade MongoDB can be found by navigating to More, blogs. https://www.sagecity.com/za/sage-x3-south-africa/b/sage-x3-support-insights-ame/posts/a-guide-for-upgrading-mongodb-to-4-2-for-sage-x3
  • New Features & Highlights Sage X3 2022 R2

    We are very pleased to invite you to register for briefings where we will share an overview of the new features delivered in Distribution, Manufacturing, and Finance in 2022 R2. Presentations are now in 3 languages (English, French and Spanish) in order…
  • Sage Enterprise Intelligence (SEI) 2021 R2.1 has been released

    Version 2021 R2.1 Web Client Build Number: 10.2.1.71030 DataSync Build Number: 10.2.1.71027 February 24, 2022 Breaking Changes Important Upgrade to 2021 R2 or R2.1 should be done from version 8.2 at least. If your version is lower than 8…
  • The Sage X3 Provisioning Portal Certification learning package is now live!

    The Sage X3 Provisioning Portal Certification learning package is now live and includes the eLearning and required certification assessment. This is a key part of the exciting Sage Partner Cloud program at Sage. The Sage Provisioning Portal enables partners…
  • PJM project import template

    This template will be able to create and update projects. It is tentatively scheduled for release with the 2022R2 update. It will concern the following PJM project elements : projects, budgets, budget lines, tasks, operations, products, and operations…
  • Sage X3 Global Newsletter December 2021

    We want to take this opportunity to wish a merry Christmas. Enjoy reading the Newsletter here
  • Sage X3 2021 R3 (V12 patch 27) now available for download

    The Sage X3 2021 R3 patch is now available for download on our ftp site. Check out the Sage X3 2021 R3 Release Notes for new features and changes to the product. You can toggle between the New and Changes tabs on the Release Notes. Watch the latest…
  • Prerequisites to install the different upgrades of Sage X3

    The document provides guidelines on the supported platforms, https://online-help.sageerpx3.com/erp/99/public/prerequisites_overview.html
  • Sage X3 V11.0.20 is now available

    Sage X3 V11.0.20 patch and setup media is now available on our ftp site for download.
  • ISSUE: VALUATION METHOD

    ISSUE: Guidance on changing the costing method. RESOLUTION: It is recommended that the valuation method be changed when there are no stock items in inventory. The procedure to change the valuation method for products on a site: (1) Do a miscellaneous…
  • Sage X3 Security Hotfix (Node.js vulnerability)

    A Sage X3 security fix for Sage X3, Sage X3 HR and Payroll and Sage X3 Warehousing has been issued on March 12th 2021. This security fix is related to a 3rd party component Node.js The Sage X3 security fix applies to the Sage X3 web server (Syracuse…
  • Sage X3 V12 Flash Replacement: Hotfixes for 2020 R1, R2 and R3

    Flash components will be deprecated on all browsers on December 31st. Sage strongly recommends updating your Sage X3, Sage X3 HR & Payroll or Sage X3 Warehousing instances to 2020 R4 to benefit from the technical replacement of Flash. See the previous…
  • Flash end of life

    By the end of December 2020 Adobe will no longer support Flash on the following browsers Microsoft Edge, Appel, Safari, Microsoft Internet Explorer, Firefox, Google Chrome & Opera. Where do we use Flash in Sage X3? Visual process editor. The editor…
  • Sage X3 V12 2020 R3 (12.0.23) release is now available

    Sage X3 V12 2020 R3 (12.0.23) is now available for download from our Support ftp site. This delivery contains important usability enhancements. Please make sure to review each patch's documentation before installation.
  • Recap - license notification codes

    1. license This event is triggered 10 days before the license expires to remind the user that he/she has to take care of the license renewal. example Variables used in license event code : notifications. https://www.sagecity.com/za/sage-x3-south…
  • Variables used in license_web_warn event code : notifications

    1. user entity values, for example user.firstName 2. productTitle : the name of the product 3. percentage : the percentage of volume reached. 4. graceSlowdown : the slowdown percentage that applies on web services at the next warning level. 5…
  • Variables used in license_web_grace event code : notifications

    1. user entity values, for example user.firstName 2. productTitle : the name of the product 3. graceSlowdown : the slowdown percentage that applies on web services.
  • Variables used in license_web_max event code : notifications.

    1. user entity values, for example user.firstName 2. productTitle : the name of the product.
  • Variables used in license code : notifications.

    1. user entity values, for example user.firstName 2. productTitle : the name of the product. 3. productVersion : the current product version number. 4. policyTitle : the policy that the expiring license is associated to. 5. policyVersion : the…
  • Error: "STBLANGAGES: Type Incompatibility" when saving a project in PJM

    This error happens every time a product is entered under the Product tab and click Save Impact : Project screen closes, and the task is not saved. Fix Resolved and fix is included in v11.0.14, error not in higher patches.
  • PJMTSK.fde file non existent when processing a customer/sales return (GESSRH)

    Error: @X3.TRT/SUBSRHA$adx (Line #) Error 20: Non existent file ... PJMTSK.fde... @X3.TRT/SUBSRHA$adx(182): if !clalev ([F:PJTA]) Local File PJMTSK [PJTA] : Endif Fix Issue will be fixes on version 12 patch 23. Request hotfix 195485 (patch…
  • Regression on scheduled invoice entry grid - Sage X3 Sales Order

    When we delete then add lines in the scheduled invoice grid, the total percentage calculated is wrong and an unexpected error message is displayed. Reminder : this screen is accessible from the sales order, by right clicking on the lines (only for service…