• Patch File - Date of Birth after 1999

    A patch file is available for download from our Software Releases and Patch Files downloads page. Select the Patch Files tab, then look for the line item: Date of Birth after 1999: Premier and Classic: R57a (November 2021) Ensure that your payroll…
  • ETI Validation patch for Release 5.7a

    Customers claiming ETI must install the latest ETI Validation patch as soon as possible. We’ve identified a few scenarios which requires updated ETI payroll files to ensure that your ETI reflects accurately. What does the patch fix? It was established…
  • ETI Validation tool for Release 5.7a

    The updated ETI Validation tool for Release 5.7a is available on Software downloads (under Patch Files) and on the Sage Portal . Customers claiming ETI in the current tax year (TYE2021/2022) must download and save the ETITool_R57a.zip file, then extract…
  • Known Issue : Error Message "Method Not Found" on Release 5.7a when running reports

    Sage VIP Classic & Premier The following issue has been identified on Release 5.7a when printing the following reports: TERS report ETI Validations UI19 report Service Certificate Example of the error: The issue also affects previous…
  • "Could not load file or assemble 'file/...\ReporterLibV2.dll" when you generate reports or exports from the payroll on Release 5.2c

    We have become aware of a specific issue which might affect some users on Release 5.2c (released 18 June 2019). When you run reports or do exports (ACB, General Ledger on the payroll), the error message "Could not load file or assemble 'file/...\ReporterLibV2…
  • IRP5/IT3a Report "IRP5 file not copied to Alternate Directory" when browsing to save IRP5 import file to other location (Sage VIP only)

    We have identified an issue with the IRP5 report on Sage VIP Classic and Premier. A patch file is available to resolve the error message. Scenario: You use the IRP5/IT3 Report (Real Number 507) to generate the IRP5 file to import into e@syFile. …