Hello everyone,
A few employees were created in Sage VIP Premier recently but are not reflecting in the ESS portal. Can you advise what could be the issue and the way forward.
Your response will be much appreciated.
Thanks.
Hello everyone,
A few employees were created in Sage VIP Premier recently but are not reflecting in the ESS portal. Can you advise what could be the issue and the way forward.
Your response will be much appreciated.
Thanks.
Good day George
Hope you are well.
Thank you for contacting us on the Sage City forum.
That’s a good question, but I think this discussion is beyond the scope of the Sage City forums. There are many factors that could play a role in this scenario and while other Sage City members may still offer input, I would like to invite you to work with our Sage Support Team for personalized assistance and troubleshooting of your exact scenario.
Please access the link below to log a webform for further assistance:
Submit your query or request online (smartsheet.com)
Kind regards
Chiarra
Hello Chiarra
Thank you for your response. The issue has been resolved. The registration for the said users did not go through the first time. That is why I did not see them in the ESS. After registering them on the ESS they all displayed.
Hello Chiarra
Thank you for your response. The issue has been resolved. The registration for the said users did not go through the first time. That is why I did not see them in the ESS. After registering them on the ESS they all displayed.
*Community Hub is the new name for Sage City