x Want to participate? Join the group to interact

  • SARS E@SYFILE DATABASE FILES MISSING

    Has it happened to anybody else that you log out of SARS e@syfile and when you go back all your database files are missing? If you didn't make a backup after each submission you will not have the latest info on your e@syfile . How can this "just happens…

  • CSV File error

    Good day, I have a client with a CSV File error when importing into Easyfile. According to payroll validation everything was in order and the CSV File generate but when it gets imported into Easyfile it fails to import with this reason. End of Record…

  • Release 5.1a: New patch file for IRP5s (updated 19/10/2018)

    Sage has released updated patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code…

  • e@syFile v6.9.2 import error: "Remuneration Paid, If the employee does not qualify for ETI zeroes must be reported for the ETI amounts for ETI Month mm - code 7002" for employees who qualified for ETI within the past 6 months

    e@syFile Employer 6.9.2 was released on 13 October 2018, and all users accessing the application is prompted to upgrade to the new version. We have found that as from the new version, that payroll files generated from Sage 200c VIP and Sage VIP (Release…

  • Release 5.1a: Patch file for IRP5s

    Sage has released patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code 40-deductions…

  • e@syFile v6.9.1 Import error: "Payroll File import failed" after passing Payroll File validation

    e@syFile 6.9.1 was released on 1 October 2018, and all users accesing the application is prompted to upgrade to the new version. There has been reports that as from the update, that payroll files generate from Sage 200c VIP and Sage VIP (Release 5.1a…

  • e@syFile import error: If employee’s age for the specified month is less than 18 or greater than and or equal to 30, then this field must be zero (0.00), value supplied (00000000000.00) for ETI Month xx (age=nn) - Code 7004

    The South African Revenue Authority (SARS) released their latest version of e@syFile (v6.9.0) , and employers can submit their Interim Reconciliation submissions as from the 17th of September 2018, to 31 of October 2018. The following error message…

*Community Hub is the new name for Sage City