• Covid-19 Relief Measures Affecting Payroll - All you need to know

    Find our recently updated (as of August 2021) guide here: Covid-19 Relief Measures Affecting Payroll - All you need to know
  • ETI relief for August 2021

    We can not wait for the upgrade because our month-ends and processing for EMP201 etc. need to happen not later than 02.09.2021. We have over a 1000 workers ( in more than one VIP company, on weekly and bi-weekly), and it is not practical to re-do the…
  • SAGE 5.7a Update - ETI - Weekly's

    Good day, Please advise on Weekly payrolls that need to roll over into the 1st week of September, can in fact roll over in the meantime or do we need to wait for the 6th as well due to the ETI update?
  • Release 5.7a - What you need to know

    The next software release (Release 5.7a) will be available early September 2021, which will include IRP5 changes and 2021 tax relief measures. Important Sage takes the security of customer data seriously and works proactively each day to prevent misuse…
  • South Africa: Tax Relief measures announced by President Cyril Ramaphosa on 25 July 2021

    In the President’s address to the Nation on 25 July 2021, he announced measures to support the recovery of the economy by – expanding the Employment Tax Incentive (ETI) for a period of four months to include any employee earning below R6 500 and to…
  • Patch file released | Known Issue: ETI Validation Tool applying COVID rules in the 2021 calendar year

    The following issue has been identified: Currently the ETI Validation tool applies the 2020 Covid-19 ETI tax relief measure rules for month 4, 5, 6 and 7 in the 2021 year (April 2021, May 2021, June 2021, and July 2021), which is incorrect. Read more…
  • Known Issue: ETI Validation Tool applying COVID rules in the 2021 calendar year

    We are aware of the following known issue on the ETI Validation tool on Release 5.6a/b Description of Problem: For any year other than 2020, the Covid-19 ETI tax relief measures should not be applied in calendar month 4, 5, 6 and 7 (April, May, June…
  • Important notice for customers who claimed ETI during the 2020-2021 tax year

    If you haven't submitted your EMP501 Annual Employer Reconciliation submission as yet, we recommend that you start the process by verifying your ETI data first. With the introduction of various Covid-19 tax relief measures at the start of lockdown,…
  • Release 5.6a: ETI Validation tool

    During the mid-year reconciliation period, it came to our attention that some customers Employment Tax Incentive (ETI) company setups were incorrect resulting in incorrect amounts being utilised. A new in-system tool is available from Release 5.5b for…
  • Sage 200c VIP, Sage Classic and Sage Premier- Support Newsflash February 2021

    Click here to download the Sage 200c VIP, Classic and Premier February Support Newsflash
  • Tax and ETI Amendments 2021 effective March 2021

    The Taxation Laws Amendment Act, 2020 and the Tax Administration Laws Amendment Act 2020 were published on 20 January 2021. The document explains the most important payroll related amendments according to these Acts. All changes are effective March…
  • National Minimum Wage Increase effective 1 March 2021

    The Minister of Employment and Labour published Government Gazette 44136 on 8 February 2021, amending the following: The National Minimum Wage Act (NMWA) Schedule 1 and Schedule 2 effective 1 March 2021 Effective 1 March 2021, the national minimum…
  • Known Issue: ETI Validation tool not responding on Step2 (Patch file available)

    The following issue has been identified which affect some users: When selecting to run Step two (Extract Data and Amend) on the ETI Validation tool, the system hangs in the following scenario: An employee with a Date engaged in a prior year, e.g.…
  • SAGE PAYROLL PROBLEMS

    I have been working on VIP for 29 years and for the last 21 years been advocating that VIP is the nr 1 Payroll system in South Africa. I am currently on VIP Classic and as you can see I have been a client of VIP forever. I am lately so unhappy with…
  • Tax and ETI Amendments 2021

    The Taxation Laws Amendent Act, 2020 and the Tax Administration Laws Amendment Act 2020 were published on 20 January 2021. The document explains the most important payroll related amendments according to these Acts. All changes are effective March…
  • ISSUES WITH ETI ON EMP501 FEBRUARY 2021 AND ALSO REPORT HAS MISSING INFORMATION

    Good day after the update to 5.5b on VIP Premier in January 2021 .I have some issues on the ETI. Even if you correct information with the ETI Tool the error doesn't go away and it doesn't pull some of the information through that was there before…
  • NEW ETI UTILITIES TOOL

    I am really concerned about this tool. It is inconsistant. Example: You run the tool and it displays the red error columns and the adjustment totals. If you run the tool again, figures change to R1-00. How is this possible? The next question I have…
  • ETI Validation Tool is now available for Sage Classic and Sage Premier!

    During the mid-year reconciliation period, it came to our attention that some customers Employment Tax Incentive (ETI) company setups were incorrect resulting in incorrect amounts being utilised. A new system tool is now available for Sage Classic and…
  • Release 5.5b is now available on the Sage Portal for Sage Classic and Sage Premier!

    Release 5.5b for Sage Classic and Sage Premier is now available for download from the Sage Portal Release 5.5b is only mandatory for Ghana payrolls. It is strongly recommended that Lesotho users load the update by February 2021. All other tax countries…
  • Important information regarding ETI reconciliations and ETI validation errors

    Important – Companies claiming ETI please take note of the following: We recently released an ETI Validation report (for Classic and Premier only) . If you claim ETI, please ensure that you run this validation before beginning the EMP501 reconciliation…
  • ETI start date is after date engaged

    Hi I have 2 employees with an ETI start date AFTER their date engaged. Unsure of how this happened. I tried to correct with ETI take-on but it didn't work, Any other suggestions please? Thank you
  • ETI - failure in Easyfile

    Hi There is an ETI amount for this person in Apr but it should not be there - the company does not utilise the ETI benefit. Below are the errors from Easyfile - how can I remove it on VIP? Thank you, Roslynne LINE NUMBER: 10 STATUS: 7650808407202108VIPC0014300009…
  • EMP501 ERROR ON THE RSA SUBMISSION TOOL

    Good day, I did all the updates I am aware of with regards to the ETI but when I am running the EMP501 on the RSA submissions tool the ETI amount is incorrect. It's the same issue we had previously with the EMP501 on the History reports screen. …
  • ETI amounts not printing on IRP5/IT3a SUMMARY REPORT

    Hi We have a monthly and a bi-weekly company with the same PAYE number. When I export the e@syfile file for "mulitple companies"the system does not print the ETI values on the IRP5/IT3a summary report. When I select to export one company at a time…
  • E@syfile interim Reconciliation Error: The ETI may not be increased for previously submitted periods (Amount declared for June)

    Good Day, I'm struggling with the online validation error as above. I'm using the latest E@syfile version 7.0.9. I have done the declaration twice and my values are to the cent the same as in the statement of account from SARS for my company. The…