Sage South Africa (Pty) Ltd (“Sage”) has taken the following steps in order to become POPIA Ready:

The process we’re following - practical and effective compliance

Sage has identified Michalsons (www.Michalsons.com) as experts who are assisting us to comply with POPIA by following their four-step process (Awareness -> Plan -> Implement -> Review).

Action already taken –

Sage has developed a Privacy Hub containing updated Sage POPIA Privacy Policy, Cookies Policy, PAIA Manual. We have joined the Michalsons Compliance Programme for Data Protection.

Further measures –

We are currently busy with a gap analysis to determine what implementation actions we need to take from a customer and third party perspective. We have developed a POPIA internal training program for employees and partners alike.

We also have a comprehensive website available that may be able to assist with the questions you have: Sage Legal Information: Know the Protection of Personal Information Act.

Further to the above:

• If you require us to complete an assessment/questionnaire: Please send us a copy of your agreement with us and we will share a data protection agreement (DPA) to be signed by both parties.
• If you require a compliance certificate to confirm Sage is POPIA compliant: We don’t issue compliance certificates, as all relevant obligations are contained in the contract with you, the client/business partner. You will also find answers to your questions here.
• For specific Privacy related queries contact: [email protected]
• For specific Legal related queries contact: [email protected]