We received enquiries regarding the SMART reports with date ranges, unable to select period end dates greater than 2020 as in the example below:
The reports have been updated allowing you to select year greater than 2020. The new report templates are now available on the Customer Zone.
Prerequisites
- Before installing any new software, we recommend to do a Full System Backup of your payroll application, in case the install is interrupted and you need to revert back
- You will require permissions to be able to extract files to your payroll application folder
How do I download the new report templates?
- Access the Customer Zone (https://customerzone.sagevip.co.za)
- Select Updates on the menu options, then select SMART from the drop-down menu options
- Locate SMART 16.10.0.1, and select Click here to view
- Scroll down on the screen and select the option Download Updated Report Templates (2021)
- The compressed zip file will be downloaded to the location as set on your browser
- locate the file vipsmart_2021.zip and double-click to access the file
- The file will be opened by the default program for compressed zip files
- Select to Extract all the files
- The location to extract to will be directly to your payroll application folder (where the system is installed - for easy reference, right-click on you payroll desktop icon, select Properties and take note of 'Start in' location)
- When prompted to overwrite files and folder, select Yes
How do I know the templates installed correctly?
When you run any SMART report with a date range, you will be able to select processing period dates greater than 2020.