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Quick Worx

ESS Super Super Administrator Query?

SUGGESTED
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Enable Super Administrator Role?

I activated this function on ESS and now I cannot deactivate it as none of the users are Super Users, how do I fix it?

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    SUGGESTED

    Good day,

    Kindly follow the below steps on clearing up the Super Administrator for Premier ESS, only a user with Super Admin rights can remove it.


    >Log into ESS as an Admin.
    >Click on Views tab> Roles> select role -Super Administrator and and click filter.
    >The Super Admin should log into ESS and click Manage> Configure Website> Application settings tab.
    >Scroll midway on the screen by User settings and untick the option for Super Admin role and save settings.
    >Click Manage> Users> Search for the Super Admin and open the profile.
    >By roles untick the Super Admin role and update.


    Regards,
    Eric

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  • 0
    SUGGESTED

    Good day,

    Kindly follow the below steps on clearing up the Super Administrator for Premier ESS, only a user with Super Admin rights can remove it.


    >Log into ESS as an Admin.
    >Click on Views tab> Roles> select role -Super Administrator and and click filter.
    >The Super Admin should log into ESS and click Manage> Configure Website> Application settings tab.
    >Scroll midway on the screen by User settings and untick the option for Super Admin role and save settings.
    >Click Manage> Users> Search for the Super Admin and open the profile.
    >By roles untick the Super Admin role and update.


    Regards,
    Eric

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