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Quick Worx

ESS Super Admin User Query

SUGGESTED
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Enable Super Administrator Role?

I activated this function on ESS and now I cannot deactivate it as none of the users are Super Users, how do I fix it?

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  • 0
    SUGGESTED

            Good day,

            Kindly follow the below steps on clearing up the Super Administrator for Premier ESS, only a user with Super Admin rights can remove it.

    • Log into ESS as an Admin.
    • Click on Views tab> Roles> select role -Super Administrator and and click filter.
    • The Super Admin should log into ESS and click Manage> Configure Website> Application settings tab.
    • Scroll midway on the screen by User settings and untick the option for Super Admin role and save settings.
    • Click Manage> Users> Search for the Super Admin and open the profile.
    • By roles untick the Super Admin role and update.


      Regards,
      Eric
Reply
  • 0
    SUGGESTED

            Good day,

            Kindly follow the below steps on clearing up the Super Administrator for Premier ESS, only a user with Super Admin rights can remove it.

    • Log into ESS as an Admin.
    • Click on Views tab> Roles> select role -Super Administrator and and click filter.
    • The Super Admin should log into ESS and click Manage> Configure Website> Application settings tab.
    • Scroll midway on the screen by User settings and untick the option for Super Admin role and save settings.
    • Click Manage> Users> Search for the Super Admin and open the profile.
    • By roles untick the Super Admin role and update.


      Regards,
      Eric
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