Reprinting of IRP5 Certificates

Question

Good day 
 
 I am trying to reprint the IRP5 Certificates and using the last 10 digits of the certificate numbers, but it tells me the IRP5 Start number not on file

ChristelleB1977 · Accepted Answer

Thank you i am sorted

Avril.Ramdhunee · Answer

Hello ChristelleB1977 
 The Sage Knowledgebase has the following articles to assist you: 
 How do I reprint an IRP5 certificate using the Certificate Reprint option? 
 How do I reprint an IRP5 certificate using Duplicate resubmission? 
 The other possible reason for the IRP5 certificate not to print, would be that there is no Live run has been completed on this company. This can be checked on the Basic Company information screen. 
 Kindly advise if this solution was able to assist you

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Reprinting of IRP5 Certificates

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