Good day,

Please advise what is your Site Code? 

Regards, 

Gerhard

U36725

Thanks, I have just deleted the employee (it was a new entry) and will re add her. 

Thank you for the confirmation. 

you are using the Sage Classic Payroll system and you have asked this question on the Sage Business Cloud Payroll group.

Please join the Sage Classic and Sage Premier product page to get all the latest information for your product. 

Regards 

Gerhard

Hello YDAK

Please check the employees rates on the INC screen. You can also verify the method of calculation for the rates that is used in the formula. Please advise if this was able to solve your query

Hi Avril 

Thank you for the feedback, I deleted the employee and reloaded her, it worked fine the 2nd time. 

Hello YDAK

Thank you very much for the response. I am glad you are sorted