Hello Richard Brook

If you have a full system backup, you can restore this into a new folder.

Step 1: Create new folder

Step 2: Restore full system backup

Step 3: Create shortcut

Step 4: Restore the last working backup on the correct payroll release

If you do not have a full system backup. Please complete a Webform for assistance from the Support Team.

Hi Avril. Thanks for the assistance. I don't have any payroll releases on my system currently other than the full system backups. How do I go about loading the current release of VIP Classic on my system?

Hello Richard

The full system backups contains the software files, so you don't need software. Please follow the steps from my previous post to restore the backups.

If you require guidance you can submit a Webform to our Support Team

Hello Richard

The full system backups contains the software files, so you don't need software. Please follow the steps from my previous post to restore the backups.

If you require guidance you can submit a Webform to our Support Team

Hi Avril. Thanks for the feedback. Yes I only realised when I saw the file called "createshortcut.exe". The steps went well otherwise. Enjoy your day