What does it mean"? // "Please complete setup first?""

Question

VIP message on system.docx Good day, I am using VIP Premier Version 5.4a and I am receiving with some of my payroll's espesically when I printed the payslips this message stating "Please complete Setup First" . 
 I have added an extra earning line and linked it to the HD screen, MOC calc done, ETI screen updated and history payslip updated. 
 Is there something that I missed in order not to see this message on my payrolls anymore? Your assistance would be greatly appreciated. 
 Regards, 
 Sonica

Kavitha · Answer

Good Day Sonica 
 Please see setups below.

Possible solution: 
 Mobility: 
 
 Access Main Menu > Payroll > Mobility > Company Setup 
 Complete setup 
 
 E-mail PDF payslips: 
 
 Access Main Menu > Payroll > PDF E-mail Setup 
 Complete setup 
 
 PDF Payslips - Company setup 
 
 Main Menu > Company > Miscellaneous > Miscellaneous 5 tab 
 Check if the Logo or Watermarks are completed, if used 
 Confirm if the PDF Report path is correct 
 
 PDF Payslips - User setup 
 
 Access Main Menu > Reports > Reports and Maintenance > User PDF Setup 
 Check if the Logo or Watermarks are completed, if used

Francois Brand · Answer

Hi Sonica, 
 This is strange since the system is thinking that you need to mail the payslips and looking for setting. 
 Would you mind sending the support team your details via web form - please paste a link to this conversation in your web form in order for us to have a look at the cause.I do not believe its serious, but it must be an irritation popping up everytime. 
 Request assistance via Web Form

Sage VIP Classic and Sage VIP Premier

What does it mean"? // "Please complete setup first?""

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