• TERS / IRP5 query

    Hi, I just started with a new company and a query was raised w.r.t. personal tax assessment not reflecting to be correct. I have an employee that has to pay SARS R10k back and in the past he as always received a refund. The only difference I can notice…
  • rollback

    hi guys my manager is missing files from february ,i need assistance in rolling back the system to the previous version.5.5a. NB: she did the copy of the version before we could rollover but now she gets an error that says its locked out but…
  • Employee Personal information

    Hi All, I have added a new employee but when I input his personal information I get a red flag for invalid IRP5 information. This then relates to his second name. The thing is he doesn't have a second name and it wants me to add something. How can I fix…
  • ETI TAKE ON ERROR -Incorrect number of fields in record &/ Last field does not contain 'F'

    Good day, Please can you assist me with this error on VIP Cloud (IMPORTING ETI TAKE ON) : Incorrect number of fields in record &/ Last field does not contain 'F' .As I have informed the Support Team, my Bookkeeper is closing down at the end of the…
  • SARS Easyfile - Battling to access IRP5 submitted to SARS?

    Hi All I'm currently on Easyfile Version 711.44.0. I've successfully imported my Sage Payroll file and submitted the IR501 recon. However when I go the Utilities section on Easyfile to export the IRP5's that have been submitted to SARS for all…
  • Updating of Covid-19 ters allowance IRP5 code 3724

    I would like to know when the Covid-19 ters allowance IRP5 code 3724 which refers to "Any benefit received from a COVID-19 Temporary Employee/Employer Relief Scheme and paid to the employee", will be updated on Sage One payroll as per the Updated SARS_PAYE_BRS…
  • How do I print an irp5 for an employee?

    FormerMember
    FormerMember
    How do I print an irp5 for an employee? not the whole submission, just one for the employee.