Updated Post 15 April 2021
We are pleased to inform you that this incident has been resolved.
A fix was deployed into the system to correct the below known issue.
How do I know the deployed fix was installed successfully?
The start new period process will be successful
Original Post: 13 April 2021 @ 12:00pm
We have become aware of the following error message when you are attempting a Start New Period in your Lesotho payroll.
You are starting the 2nd pay period of the tax year (April 2021) and the following error message appears:
The issue has been reported to our Product Development Team and is currently under investigation.
Feedback will be shared on Sage City once the issue has been resolved.