Sage Payroll Professional

Good morning When I need to retrieve a backup, the drop down list is not responding to choose any companies. Could anybody help with this issue? Regards Jean

Backups are stored in the cloud and cannot be downloaded.

The backup can be accessed from your landing page, alongside the applicable Site Code, when you click on Retrieve Backup. Select the applicable company you would like to restore from the drop-down list. Select the applicable backup from the available…

Main Menu > Utilities > Backup You can make a backup for: The company in which you are currently accessing All companies Selected companies The backup can be accessed from your landing page, alongside the applicable Site Code, when you click…