• Change to current process of logging queries to Customer Support

    In order to enhance the efficiency of our query logging system, we would like to inform you that the current method of logging queries via the existing webform will be discontinued as of March 31, 2024. We are transitioning to a more streamlined process…
  • Payments made easy on the Sage Customer Portal

    We have recently made some changes to the Sage Customer Portal to provide you with an enhanced experience connecting with Sage and making payments. These enhancements include: View your balance, statements and invoices online Make payments immediately…
  • Sage Portal - Refreshed ex Sage VIP Customer Zone

    Important! Accessing the Sage Portal for the first time The Sage Portal replaced the Sage VIP Customer Zone, and the most important change is that the first time you log into the portal, it will require a Sage password . If you don’t have a Sage password…
  • Resolved | Technical issue: Users are unable to log into the Sage Portal (2021/07/2021)

    Update 13:30 This issue has been resolved and and user will be able to access the Sage Portal again. Thank you for your patience and understanding. Original post 11:40 We are aware that users are unable to log into the Sage Portal ( https:/…
  • RESOLVED | UPDATE | Renewal codes generated on the Sage Customer Zone not updating application when launched

    Update 27/05/2021 14:30 The issue has been resolved and renewal codes generated on the Customer Zone will update you subscription again. When a renewal code is generated on the Customer Zone, the code will update Payroll Professional within 3 minutes…