• Managing Sage City real-time notifications

    Did you know that you can switch on notifications so that you’re alerted when new discussions and questions are posted on the Sage City forums? It’s easy to do, just follow these few steps: Turning on General Discussion and Announcements, News, and…
  • How to receive email notifications from Sage City

    Our community is quite active and new announcements, alerts, news discussions and questions are added on a regular basis. Did you know, that you can receive updates on email for all new post on Sage City? On you main forum page, select Email digest…
  • Support Notification | Delay on emails from Payroll Professional and Sage Self Service to certain email addresses

    Our internal team has picked up an issue with a delay on email deliveries and is liaising with our service providers regarding it. We will be working along with our providers to make some changes to improve performance of email delivery. We do apologize…
  • Support Notification | Delay on emails from Payroll Professional and Sage Self Service to certain email addresses

    Our internal team has picked up an issue with a delay on email deliveries and is liaising with our service providers regarding it. We will be working along with our providers overnight to make some changes to improve performance of email delivery…
  • Technical issue: Delays in receiving Sage ID access invite and Sage Self Service emails

    We have become aware of an issue affecting the email notifications of Payroll Professional Sage ID access invites and Sage Self Service new user invites. The Sage technical teams are currently investigating the issue to resolve this as soon as possible…
  • I would like to email reports and payslips in PDF out of the system, is that possible?

    Yes, this functionality is available on our current Sage 200c VIP as well as our Sage VIP products but the location for the setup has moved on Payroll Professional. To set it up, you need to access Reports>Reports Control>PDF Email Setup. This…