Updated Post 15 April 2021

We are pleased to inform you that this incident has been resolved. 

A fix was deployed into the system to correct the below known issue.

How do I know the deployed fix was installed successfully?

The start new period process will be successful

Original Post: 13 April 2021 @ 12:00pm

We have become aware of the following error message when you are attempting a Start New Period in your Lesotho payroll.

You are starting the 2nd pay period of the tax year (April 2021) and the following error message appears:

The issue has been reported to our Product Development Team and is currently under investigation.

Feedback will be shared on Sage City once the issue has been resolved.