Error: The user's password is currently in used

Hi,

We have installed the Pervasive PSQL V13 Workgroup from https://pastelupdate.sagesouthafrica.co.za/ to server and workstation. Some workstation are not able to login with the error The user's password is currently in used. Solutions suggest to restart the workstation and server but this is not ideal during working hours. Another solution suggested to install the  Pervasive Software Monitor Utility. However the utility download link was not provided in the pastel update download page. 

Appreciate if someone can share the link to the official download.