Sage Pastel Payroll

I am busy processing salaries. Pastel Payroll closed itself and from there I can not continue to process salaries. All our employee salaries need to be paid tomorrow. All tabs on my program are grayed out including Backup Company, Edit Employees,…

Dear SAGE I am writing to bring to your attention an issue that we have encountered after updating our Sage Payroll software to Version 2024 Update 2 on our server. As an IT expert overseeing the technical aspects of our software infrastructure, I believe…

Good day, I would like to know why this is happening to a company I restored first one month and then I restored an older copy. It works 100% and it rolls over. Then when you get to the last month it gives the same errors every time. How would we be able…

When trying to upload the MIBFA Electronic Submission file to the MIBFA website, we get the following error message - "The ConnectionString property has not been initialized." Is there currently a known issue with the electronic submissions?

Hi, My client uses Pastel Payroll ver 2022 update 2d. I don't normally use this system, so am in the dark... We need to remove terminated employees from the payroll to create space for the new employees. After doing the year-end rollover, they are…

The weekly employees are setup with the working days as per the below screenshot: Monday to Thursday they work 8.5 hours per day and on Friday they work 6 hours. I processed sick for a Friday as per the screenshot below: When I process sick…

Hello Am new to pastel payroll,am getting this terminating error when running statutory reports.

Good day. After updating to 2022 Update 2, we are faced with an empty server and empty company list. When browsing to registration folder to locate the server we are faced with: "The server registration has been tampered with and cannot be added…

Hi How can i reprint Payslips for the previous year period. When i go to view , Reprint,...… I am only able to see payslips up to the current Year but i cannot find an option to view previous year(s)' payslips.

Hi All, I am not getting Consulting Mode activated on Payroll, does anyone know if the procedure changed from ctrl+shift+c or am I using the wrong key combination. Thanks in Advance. Eugene Serfontein

Good day I have 2 companies where I transferred 4 employees from one company to a other. But now I have a problem on my IRP5 run. The PAYE (4102), UIF (4141) & SDL (4142) amounts doesn't count up to the Total Tax, SDL and UIF (4149) code. What did I…

Good day Everyone, I found some information on my Antivirus program that says that I have Suspected Trojans on my Server and then I went to have a look and found that following says it is a Virus. C:\Windows\Installer\1d045c46.msi\(Embedded CAB)\pastel_payroll___malawi…

I have a query, my payroll has been running perfectly for a long time and for some reason this month, I have an exception. this exception is only on one employee, it says that Tax total 4582 is required from the 1st March 2016. Tax total 3701 has a value…

Good day Sage, I need to do a new installation of the following Software on our new Server 2019 Windows STD. I need to know where I must start the prerequisites for the Server and the Pastel software and what I need to install first, second ext. I also…

our accountant asked for an EMI501 report as usual, but now wants an csv file does any one know what that is.