Sage Pastel Payroll

Good day, I have a problem ons Sage Pastel Payroll Version 2022 update 1c where the code 5026 COVID-19 TERS Payment does not show on the 12 month report for one employee only. I have a total of 12 employees and on the 12 month report all the details…

Good morning, How does one rectify the YTD balances between codes i.e. 5026 (TERS) and 5027 (Other Relief Fund Payments)...? Before the code 5027 was released Covid-19 Relief Fund Payments (not TERS but SAFT) were processed on 5026 for employees. How…

Good day, please can you assist with a TERS query on Pastel Payroll. When processed, it shows as a Cost to Company on the Monthly Analysis. Is there something else we should be processing to correct it affecting the Cost to Company as technically, TERS…

Hi, I've received my rejected employees UIF TERS Benefit for April today, but I am in the May pay period and have already processed salaries for May. In my April pay period I used a Special run to pay my employees the UIF TERS benefit that was received…

I submitted the 3 months payroll as requested as well as UI19 forms for the foreign employees almost 3 weeks ago and I've heard nothing back. Has anybody been paid out from TERS or received any UIF benefits for their foreign employees or is UIF not…

Hi there Have been submitting UIF electronic declaration through pastel since the beginning of time with no errors, yet my TERS application has the foreigners rejected because apparently they need to be registered on U-Filing. I have never registered…

I have asked previously about the process to go about claiming annual leave paid to staff back from TERS but received no responses. We paid all our staff full for April using a combination of their various leave. I generated the csv file on Pastel Payroll…

Hi all, I have done my first TERS application manually by adding employees who must get benefits. Application has been processed and declined but no further detail as to why it has been declined. Anyone have advice please? Thanks

Good Day, May you kindly assist me with the following? We gave our employees a loan until we receive UIF TERS. We now have received the UIF TERS BENEFIT. The loan was setup on a 5050 template and already paid to the employees How will I setup…

Hi All, Does anyone know if there is a ruling on whether the deduction of a garnishee is allowed from the UIF TERS payment...? If there is no other income paid to the employee apart from the TERS grant, should I deduct the garnishee...? Thanks Ri…

Hi Everybody I've recently read that the employer can now get back 50% of whatever they've paid the employee in annual leave payments, as long as the employer credits the employees annual leave allocation again by 50%. In our case as a restaurant…

Join Sage Seminars in association with PAGSA for a live webinar on 29 April 2020 at 09:00 where Rob Cooper will update you on: Facts and information on the various tax relief measures, Details of the very valuable expanded Employment Tax Incentive…

Sorry, I'm not a guru payroll administrator, but I would just like to clarify my thoughts What is the correct way of dealing with the SAFT benefits to monthly employees through the payroll...? For instance, with April 2020 salaries: i.) is the Basic…

We are happy to announce that we have received confirmation from our Development team in regards to the TERS csv file release. A new update, 2021 Update 1a will be released on the 15th of April 2020. The Temporary Employee/Employer relief scheme csv file…

We are aware that attached email is currently being circulated by the Department of Employment and Labour to employers. TERS Email from Department of Employment and Labour.pdf In the email they request a specific template (pipe delimited CSV file…