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ThandiweK

Temporary Employee/Employer Relief Scheme (TERS) - Prescribed file template requirement

Posted By

We are aware that attached email is currently being circulated by the Department of Employment and Labour to employers.

TERS Email from Department of Employment and Labour.pdf

In the email they request a specific template (pipe delimited CSV file) from employers containing certain information in a specific format in order for the employer can apply for Temporary Employee/Employer Relief Scheme (TERS).

There is uncertainty regarding some of the information required in the file which is not provided in the email layout.

For example:

  1. What remuneration must be reported? The actual UIF remuneration (if any) which the employee will be receiving during the lockdown period for the specific month, or the remuneration of the previous month which the employee received for a full month’s work etc.?
  2. How should the sector monthly minimum wage be reported/calculated if the sector has a minimum hourly wage or weekly wage? If no sector is applicable should it contain the national minimum wage, and if yes, how should the national minimum wage rate per hour be converted to a monthly wage?

Sage is currently investigating this with the required stakeholders to get clarification and more information on these and other questions.  Only once we receive clarification can we advise when this file will be incorporated into the system.

Once we have more information, it will be communicated here on Sage City.

  • Amendment Bills have been published to implement the changes regarding ETI.

    At this stage no new information has been given regarding the TERS csv file specification and our compliance team is following up with the authorities multiple times a day in an attempt to get clarity on this file and the values and information that must be included in it.

    As soon as we have more information we will be sending out another update.
     
    We are aware that this is a time sensitive issue that affects numerous companies and that this form is crucial in terms of receiving Relief for employers and employees and therefore it crucial that we implement the correct information to ensure that the file meets the correct criteria.
     
    We thank you for your patience during this time and assure you that we are doing everything we can to get and implement the correct information.
  • Our Development team has been briefed by the compliance team and the Development team is currently deciding what is the fastest and safest route to follow to get the TERS file to our clients.
     
    Once they have briefed us on the decision that was made and the timeline we will further advise.  We are hoping to get this communication soon.

  • I would like to thank everyone for their patience during this time.

    Our development team has advised that they will be releasing a new update, 2020 Update 1a to incorporate the TERS csv. and ETI changes.

    Please read more regarding TERS file here.  

    Closer to the 15th we will release how to guides to guide you through the process of updating and where to find the file.

  • The COVID-19 TERS file is now available in Sage Business Cloud Payroll.  Please view our article here to get more information that will guide you in creating and generating the file.

*Community Hub is the new name for Sage City