Welcome to the Sage Pastel Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
I set up Pay Frequencies incorrectly using period 3 instead of 1.
It is a new company from scratch but I have captured 150 staff (approx) and cant see myself recapturing.
Please assist.
They are monthly paid.
Good day,
I need to remove a transaction code from about 200 employees and add another transaction code.
How do I do this? I really don't want to have to do it manually.
Good day
I am trying to set up a new transaction in which I can enter the qty and it will times that quantity by a percentage of the hourly wage I select.
Is there a way to do this?
Good day,
Upon closing out the recently ended payroll year I noted that our director's remuneration no longer shows separately on the OID report as it used to - I have no idea how to correct this. I need to submit our return of earnings soon and need…
Good day
When processing my payroll run after the update I get the following error for one specific employee.
Run-time error '-216233088 (80131500)":
EVS.SDK:
System.Data.Entity.Code.EntityCommandExectionExeption
An error occured while executing…
I am losing faith more and more in Sage and their products!
There was an issue with Sage Accounting getting the invoices out in time which caused a delay in us renewing our systems towards the end of last year
And now the legislative release is…
We have Non-Contributory members for risk policies.
How do I create transaction code(/s) for template codes 9404 and 6404 to work as but with own description?
That is to only entering the amount once for company contribution code (9404) and it also…
I took over a payroll in November and added the YTD payroll amounts in the Default payslip processing tab. However, the opening balance amounts do not print in the Monthly Analysis report. It also does not get included in the tax totals of the IRP5 certificates…
Payroll - Error 1.docx Payroll - Error 2.docx
Please help – I am getting multiple error codes after downloading and installing the 2024 update 2 on my system today (see attached screenshots)
Good morning
I responded to the announcement on Thursday 02/11/2023 - Employment Verification Services Overview . I think the post might have been removed as I should have not responded to an announcement. I have taken the liberty of adding this to…
Good Day,
We need assistance with changing 3 employees rate of pay (decrease in weekly wage) as their percentage is incorrect.
The payroll system does not allow me to decrease hourly rate and I need this rectified for my payrun tomorrow.
Please…
I have uninstalled and downloaded the new update which was released, then re-installed as per the steps and per the email I received from [email protected] - even pervasive was reinstalled
However I am getting this error and support is…
Hi,
I modified the form PSLPSRE.ENZ under company folder directory. The update was nothing fancy, a new logo and text label. Now when I preview the form the designer returns an overflow error. When I use the updated form when reprinting the payslips…
Morning
We have employees with a Basic Salary and Other Bonus on their payslips. The Other Bonus happens every month - it is additional income which needs to be shown separately and taxed.
The employees PAYE tax changes every month - every month it…
Hi,
We notice the leave accruals are not updating in employee profile. For this scenario, an employee
1. assumed on May 01, 2023
2. Opening Annual Leave : 1.250
3. Opening Sick Leave : 14.00
Each payroll run there is 2.5 leave accruals. The…
Hi,
When opening Payroll it display the ESS pending message. We already restart and sync the ESS as describe in KB Stop and Start Sage Connected Services
I need help asap please!
My monthly analysis shows double the amounts which is on my pay slips.
for example- the employee gets R21,983.26 on his pay slip, while the monthly analysis shows R43,966.52
it also does this with the deductions and contributions…
Hi,
We have installed the Pervasive PSQL V13 Workgroup from https://pastelupdate.sagesouthafrica.co.za/ to server and workstation. Some workstation are not able to login with the error The user's password is currently in used. Solutions suggest to restart…
Morning
I notice this month that on some employees masterfiles the system has calculated 1 extra day in the "Days accrued" column for Annual Leave
For example - an employee with 15 days leave entitlement - the "Days accrued" from March to December…
We have nursing staff working shifts and some will be working on Christmas Day and some will be working on the 27th December. Do we treat both these days as a public holiday, or do we treat one day as a Sunday and the other as a public holiday?
Your…