Good day Sheila 

Thank you for your post 

If the leave type has not updated to the self service website , you can follow the below stop to refresh the transaction file.

1.Navigate to Setup > Transactions > look up the leave transaction "Family responsibility leave"

2. In the transaction description add a character like a full-stop e.g. Family Responsibility.

3. Thereafter do a synchronization of Pastel payroll and Self- service.

4.Please stop and start the (Sage Connected Service) to refresh the connection. 

VERIFY ANSWERS : Please could you kindly verify or reply and let us know that this solution worked. That would be awesome.

To verify an answer simply go to your post and click “More” > “Verify Answer

Kindly Regards

Siphiwe

Good day Sheila 

Thank you for your post 

If the leave type has not updated to the self service website , you can follow the below stop to refresh the transaction file.

1.Navigate to Setup > Transactions > look up the leave transaction "Family responsibility leave"

2. In the transaction description add a character like a full-stop e.g. Family Responsibility.

3. Thereafter do a synchronization of Pastel payroll and Self- service.

4.Please stop and start the (Sage Connected Service) to refresh the connection. 

VERIFY ANSWERS : Please could you kindly verify or reply and let us know that this solution worked. That would be awesome.

To verify an answer simply go to your post and click “More” > “Verify Answer

Kindly Regards

Siphiwe

Thanks Siphiwe - Support assisted with this and got it working again

shellsg

We are glad to hear that the solution provided by Siphiwe solved your query.

To improve the quality of our answers in the community, we ask that you could please click on More>> Click on Verify Answer.

Sharon