• Multi currency cash book

    Good Day We are multi-currency company and recently upgraded to v19.3.5. Since the upgrade, we are unable to process multi-currency cash book. The Multi-currency field is greyed out on the under settings of the cashbook and therefore unable to change…
  • Runtime error 6 Overflow when trying to open a company

    My Client is using Sage 50Cloud Pastel Version 19.4.1. When trying to open a specific company database it welcomes you and then gives the error message, then Pastel closes. as you can see bellow. I've tried rebuilding the AccFont.Dat file on that…
  • Pastel partner v19 SDK license.

    Good Day, I have been trying for weeks to get hold of any-one to help me get started with the SDK or even the free connector, which I was told by sales were both available. I was told to send an email to: [email protected] , but all I get…
  • Purchase of Property

    We bought a property using a deposit and balance was paid via a loan from the bank. How do i account for these transactions on Sage 50 Cloud Pastel and need to include the interest from the bank and the service fee?
  • Bar-code not printing : 'there where no labels to print in the specified range'

    Hi We are experiencing an error ( 'there where no labels to print in the specified range' ) when trying to print out bar-code labels in Pastel Partner V19.3.5. Description : When browsing the menu options to ; View ... Inventory ... Print Labels…
  • Change of Currency [Home to Foreign]

    Accountants have been processing the Foreign currency bank account using the home currency, after processing the cashbook and all being in balance I updated (in home currency), run the year end process, then I cleared the bank account to an opening balances…
  • Mapped drive not showing after installation when adding companies

    I have suddenly been getting Error 94 on two PC's. The rest have no problem. I have reinstalled pastel on both machines. Reinstalled pervasive v13. Followed the checklists to ensure permissions are correct. P drive mapped with server name. When…
  • Sage Pastel Partner Terminating Error

    Hello House, Please what is the resolution to this following error that pop up when opening a company in Sage Pastel Partner Any assistance will be highly appreciated. Regards.
  • Offline POS processing

    Am getting this error on Sage50c in POS when I want to process "Your workstation has not been setup with document numbers or you are working on the server" when you want to process Pastel Point of Sale using the offline functionality
  • Error 424 Unknown Error. Object Required

    Hello Everyone, I need your help, I'm having this error "Error 424 Unknown Error. Object Required" or in Portuguese "Error 424 Error Desc. Object Required" when processing Cash books. When I Click Ok to skip the error it keeps appearing and I can…
  • Sage 50c Pastel Xpress Build 18.2.1 upgrade to Sage 50c Pastel Xpress Build 19.3.1

    Question, Can I just download the Sage 50c Pastel Xpress Build 19.3.1 and upgrade it from Sage 50c Pastel Xpress Build 18.2.1
  • Point of Sale for Pastel 19 (Sage 50 Accounting) installation Error

    Hello, I'm installing latest POS for Pastel 19 that uses SQL server. I get the below error when downloading MS SQL server 2005 Backward compatibility components. I have registered the SQLDMO as per below but nothing happens still the setup wants…
  • Pastel Partner version 19.2.3 Setup screen not showing.

    Hi As soon as I open my company in Pastel and want to go to setup....company parameters, the wheel turns but nothing happens. If I then choose any other menu option it gives me this screen. This normally happens when there is another window…
  • Supplier Detailed ledger report - Drill down

    hi there I cannot drill down on the invoices (in blue) on my Supplier or Customer detailed ledger. why is this?
  • Pastel 50c 19.2.2 - Open Tax Invoices Exist After Being Updated / Printed

    First off forgive me for not having all the Pastel terminology correct as I am a bit of a "noob" regarding the application, so most of my explanations will be rough. Please correct me if there is a mistake regarding my understanding of Pastel i have…
  • Synchronize Trial balances on stand alone companies

    Dear all, How to synchronize TB's from the last 2 FY to the current FY? We processed accounting data for FY2016, made backup then run Year-end to process FY2017 and again made another backup to run Year-end to process FY2018. After processing…
  • Update mode not available. Another user is busy updating batches. Unable to Update

    Update mode not available. Another user is busy updating batches. Unable to Update This has no progressed from cashbook payments to general journal and grv's. It appears on one user so far, but may be further spread. If anyone can indicate whats…
  • Error importing Customer Master Data

    Hi there Can you please assist me with a problem I'm having importing a customer masterfile i.e. via FILE > EXPORT / IMPORT > IMPORT CUSTOMER ACCOUNTS Please see the attached PDF with the full details of the problem including screenshots as well as the…
  • disappearinfd purchase orders

    Good Day. I would like to know if there is a way to see who or what has deleted purchase orders, because my client is complaining that this is the second time that all purchase orders has been disappear. I anyone can help. I would be delighted. …
  • Run-time error 401

    Good day. Please advice on the following error when opening Pastel Sage 50c. Run-time error 401: can't show non-modal form when modal form is displayed. And when I click OK, the following error pops up, Pervasive Error Code 94 while accessing P:\Custom…
  • error after installation

    FormerMember
    FormerMember
    Hi i got an error PASREG error after installation of Sage 50cpastell express version 19.1.2
  • How would you be able to Tell if you Need a Data Fix

    Please Remember the below is a Guideline to assist you with your House-Keeping. Although this is not an exact Science however you can use it as a Guideline so that you could react Swiftly and not break anything in the Process. So, if your answer is…