• Sage 50 Pastel Accounting Year-end Centre

    It's that time of year again when you have to think about your Sage 50 Pastel Accounting Financial Year End. But don't worry, we've got you covered! Click on this link to access the Sage50 Pastel Accounting Year-End Centre, where you'll find a wealth…
  • Sage 50 Cloud Pastel Partner Rest API

    Hi there, I have a client using Sage 50 Cloud Pastel Partner in South Africa (South Africa Version). My client is looking to build an integration to programmatically write expenses into Sage. Looking at the API references ( https://developer.sage.com…
  • New Computer - Pastel Partner V11

    Hi, We no longer use Pastel Partner (v11) however need to have access to the reports. We recently upgraded the computer (with Windows 11) and no longer have a CD player, etc. What is the solution so we can still run a version of Pastel Partner?…
  • Multi currency cash book

    Good Day We are multi-currency company and recently upgraded to v19.3.5. Since the upgrade, we are unable to process multi-currency cash book. The Multi-currency field is greyed out on the under settings of the cashbook and therefore unable to change…
  • Runtime error 6 Overflow when trying to open a company

    My Client is using Sage 50Cloud Pastel Version 19.4.1. When trying to open a specific company database it welcomes you and then gives the error message, then Pastel closes. as you can see bellow. I've tried rebuilding the AccFont.Dat file on that…
  • Black screens Distorted display

    I am using Windows 11 Pro, Terminal Server. But when the users are working on the RDP on the Terminal Server the experience Black screens Distorted display in the SAGE Software. Then they close the software and reopen it everything works. They are Working…
  • Eft Payments Assistant

    My EFT Currency is set to ZAR but when I run the Process...Cash Book...Eft Payments Assistant The only Bank Layout File that is available in the drop down is Zimbabwe. Where can I change this?
  • Purchase of Property

    We bought a property using a deposit and balance was paid via a loan from the bank. How do i account for these transactions on Sage 50 Cloud Pastel and need to include the interest from the bank and the service fee?
  • Left margin op reports

    How do I change the left margin of the report? All my reports are view and print to far right on the page. I am on Partner Build 19.3.5.
  • Sales Order numbers not incrementing

    We are facing a challenge with one of our clients when placing orders via the SDK for Pastel Partner. The orders are taking the same order number within Pastel, and the order numbers are not incrementing or changing with each new order added. This has…
  • Database error code 81 Sage50c Pastel Partner

    Please can anyone help with this? I wanted to perform the year-end in Sage50c Pastel Paertner but there was an invoice batch that needed to be deleted and updated before the Year-end can be performed. tried deleting but it keeps long and nothing is been…
  • POS Installations

    Good day Everyone. I would like to ask if anyone has any Documentation on the installation of an POS Terminal with the SAGE POS Software. I know I have to install the PARTNER 50CLOUD BASE on a Terminal Server so that the POS system can communicate. Is…
  • Bar-code not printing : 'there where no labels to print in the specified range'

    Hi We are experiencing an error ( 'there where no labels to print in the specified range' ) when trying to print out bar-code labels in Pastel Partner V19.3.5. Description : When browsing the menu options to ; View ... Inventory ... Print Labels…
  • Pastel V14 POS - not a valid bookmark

    After opening a company in POS (Process - Point of Sale) receive a Run-time error -2147467259 (80004005) : Not a valid bookmark. and then it closes. This is on the Main PC which is running Windows 10., Pervasive 10 The same thing occurs on the workstation…
  • Can inventory item codes be generated automatically?

    I will like the system to automatically generate an inventory item code instead of me inputting it manually. I dont know if this is possible.
  • Change of Currency [Home to Foreign]

    Accountants have been processing the Foreign currency bank account using the home currency, after processing the cashbook and all being in balance I updated (in home currency), run the year end process, then I cleared the bank account to an opening balances…
  • Run time error 6: overflow (when running Data Integrity and reports)

    Hi Sage Community, I'm facing issues running data integrity check on V19 Pastel Partner, I was working on it and then, it stopped opening and returns the RT Error 6: Overflow. I tried to use these methods with no success. I don't know what…
  • Sage 50cloud Pastel and Multi Currency

    Does Sage 50cloud Pastel have multi currency feature?
  • December Newsflash

    Good Afternoon Please find December's Newsflash below Sage 50c Pastel Accounting Newsflash - December 2020.pdf Kind Regards Sage 50cloud Pastel Accounting Support
  • VAT reports and processing

    Afternoon people, I hope you all are doing well. I have a question here regarding VAT periods and reporting frequency. In my jurisdiction, we pay VAT on the 20th of the following month, so when I view my tax reports in the current month having not…
  • Print Open Item Customers by Date

    The transactions do not appear in date order when option is selected "Print Open Item Customers by Date" - looked at the customer accounts and ensure they are set to Open Item (they are). Some accounts terms are set as Day based and statement still only…
  • eCommerce and Payment Gateway Integration for Sage 50c Pastel

    Hi, I wanted to know if anyone knows of any e-commerce platform and a payment gateway that integrates with Sage 50c Pastel Xpress and if I can use it to accept payments in Namibia? Thanks.
  • Error 424 Unknown Error. Object Required

    Hello Everyone, I need your help, I'm having this error "Error 424 Unknown Error. Object Required" or in Portuguese "Error 424 Error Desc. Object Required" when processing Cash books. When I Click Ok to skip the error it keeps appearing and I can…
  • INVOICE DISAPPEARING FROM THE SYSTEM

    Hello All, I'm facing a strange Issue on My Sage 50cloud Pastel Partner NFR licence. One Of Credit Note Created in March just disappeared from the system and I don't know what to do. I searched for it on the Customer Detailed Ledger, Transaction…
  • Sage Connected Services Maintenance

    Please note that Connected Services will be unavailable on 12 June 2020 from 21:00 to 00:00 due to scheduled maintenance. The following features use Sage Connected Services Sage online tools (e-commerce) Customer zone Sage Mobility Netcash…