• Status 3 (File not Open)

    Hi there. I got the following error (see attached screen shot) when updating Bank Payment Processing in Pastel Xpress. I cannot find the HELP for this error. What is the impact of this error? What do I need to look for?
  • Pastel download and communication 32 bit

    Good day any information on the Task will be much appreciated What ever this task is, is very resource resource driven and customers are not happy. Customers computers become very solo, till the point where it's unusable and the keep needing to…
  • Pastel Explorer not working in Pastel Xpress

    Hi there. I added a new company in Pastel Xpress, but the Explorer will not open automatically. It seems to be stuck on Customers. My other companies it works perfectly. How do I get the explorer to open automatically? I have checked my USER settings…
  • Sage Cloud50

    Just want to confirm On the website it says your monthly subscription includes unlimited companies and 30 cash books, is the 30 cash books per company or are you effectively limited to 30 companies if each company has only one bank account?
  • Purchase of Property

    We bought a property using a deposit and balance was paid via a loan from the bank. How do i account for these transactions on Sage 50 Cloud Pastel and need to include the interest from the bank and the service fee?
  • take on balances - can processing start before TOB are entered?

    Hi there. following onto my previous question regarding Take on balances for Debtors (still waiting for a response to my follow-up question). Can I start processing GL entries into periods 01, 02, etc .. these would mostly be Cashbook entries.. while…
  • Sales Order numbers not incrementing

    We are facing a challenge with one of our clients when placing orders via the SDK for Pastel Partner. The orders are taking the same order number within Pastel, and the order numbers are not incrementing or changing with each new order added. This has…
  • Sage Pastel Express 50c

    Hello We are using Sage Pastel Express 50c. We have set up our inventory items but how to I add items to inventory after I have done a Purchase order. I then do a Suppliers invoice but no stock in shown in inventory. And There is no GRN area on pastel…
  • CSV import in Bank Manager

    Good Day I have prepared a Excel spreadsheet with all the banking transaction details with the layout row- date- period-statement description-GCS-account-ledger description-reference- project- receipt -payment Converted all the information in…
  • IMPORTING INVENTORY FOR SAGE XPRESS

    Good day I am having a difficult time importing my inventory CSV file from Excel. They have sent me the template and it still does not want to import my data. An error message appears each time. Please can anyone advise me?
  • Upgrade

    I have been using Sage 50 xpress startup ,now I what to upgrade to Sage 50c xpress what should I do first?
  • Status 30 File 108 Error

    How can I fix the above error when trying to view a trial balance? I tried removing some a ccbtnx.xxx files as per support recommendation with no luck. Really stuck now.
  • eCommerce and Payment Gateway Integration for Sage 50c Pastel

    Hi, I wanted to know if anyone knows of any e-commerce platform and a payment gateway that integrates with Sage 50c Pastel Xpress and if I can use it to accept payments in Namibia? Thanks.
  • Sage 50c Pastel Xpress Build 18.2.1 upgrade to Sage 50c Pastel Xpress Build 19.3.1

    Question, Can I just download the Sage 50c Pastel Xpress Build 19.3.1 and upgrade it from Sage 50c Pastel Xpress Build 18.2.1
  • Unable to login to Sage 50c Pastel Partner - server out of sync

    Hi I am trying to login to Sage 50c Pastel Partner (V19.2.3) but it is telling me that version running on the server is out of date, i must update and yet i am using the latest version and i am able to access it without issues on my local machine …
  • TRIAL Balance Pulls Dates out of selected range

    Good evening, When I pull up a TB it shows me details of dates out of selected range. i.e: If I choose to show me the TB from 10/01/2019 to 12/31/2019 it Includes balances of 01/01/2020 up to date. What can I do to overcome this? Using Sage…
  • Pastel 50c 19.2.2 - Open Tax Invoices Exist After Being Updated / Printed

    First off forgive me for not having all the Pastel terminology correct as I am a bit of a "noob" regarding the application, so most of my explanations will be rough. Please correct me if there is a mistake regarding my understanding of Pastel i have…
  • Synchronize Trial balances on stand alone companies

    Dear all, How to synchronize TB's from the last 2 FY to the current FY? We processed accounting data for FY2016, made backup then run Year-end to process FY2017 and again made another backup to run Year-end to process FY2018. After processing…
  • Import Data from Excel file to Pastel V19

    Hello all, I'm new on this Support Group. My name is Santos and I'm from Beira, Mozambique. We are using Sage 50c Pastel Xpress V19. Pervasive Version 10 (32-bit), Multi-user platform. I would like to know how I can Import accounting data…
  • SUPPLIER PAYMENT AUTOMATION

    Hi Team We are on SAGE 50c Pastel Partner, and doing our supplier payments form a Standard Bank business on line banking. We pay on an average, a total of 200 suppliers on a monthly basis, a process we have been doing manually. We would like to…
  • Supplier Remittance

    Good Day, Could anyone possibly assist with the following: On the remittance if you open it on Sage 50c, it is an interactive report - thus you can click on the supplier invoices & it will open them. (supplier invoices in blue, payments in black…
  • Payroll Journal

    Good Day, Could someone please assist me with Payroll Journals. I would like to know how to process them in the payroll journal. The salaries & advance payments pull through on my cash book & I allocate them to each individuals sub GL Code under…