How to customize reports to remove or change the value pointing the label Prepared by

SOLVED

Hello,

Kindly assist how can I customize the report by changing the Prepared By field to the user who logged in or disable the field not to show up. Cause the Company folder is not the same as the registered server.

Regards,

Ally

  • 0

    Good day

    The prepared by name is the name that is picked up when registering the package. Should you wish to change the prepared by name, you will need to contact our Product registration team for further assistance ([email protected]).

    Please verify or reply and let us know if the advice/suggestion provided was helpful.

     Kind Regards

  • 0 in reply to Lolo

    Hello,

    Thank you for your response.

    The problem is, the system is used with multi company database. One company is the same name of the registered name the other company is a different name.

    Besides changing the name will involve to request registration key. So I don't find it appropriate to change name every time user switch to another company folder to print reports.

    Regards,

    Ally

  • +2 in reply to _Ally_
    verified answer

    Morning Ally,

    Thank you for the feedback, regrettably this is where the prepared by name pulls. I have however logged a suggestion on your behalf to request the option to change this per company or user.

    Please note that suggestions logged are prioritised based on the number of requests that have been received and on the merits of the request itself. All suggestions logged are then reconsidered when determining functionality to be added to the application. Therefore, not all suggestions that are logged on the database will be added to the program.  Please note that if this change is to be implemented into the system it will take some time therefore, we cannot give you a period of when this will be done.

    Kind Regards

    Joanne

  • 0 in reply to Joanne Barnard

    Hello Joanne,

    Thank you for your support. I hope they will take it into consideration.

    We will wait patiently.

    Regards