If you have customers that have the same titles and names. e.g. as below

Dasneves, Mr Nathan
Dasneves, Ms Jackie
Dasneves, Mr Prince

When you email or view statements to screen, select Account Name Sequence and one of the customers with the same name in account start and account end, the system emails the statement to all the customers with the same titles and names.

So in this case it will send to Dasneves, Mr Prince even when the customer selected was Dasneves, Mr Nathan.

This has been logged as PPAS-341.

The workaround is to not use name sequence.