Good day Ally 

Kindly be advised that the reason why you are seeing Zcontra is that the option “Contra in Detail” has been ticked in Setup | Entry Types.

For you to be able to see what was processed you need to view the Entry type details report and check the options show generated entries. (As Illustrated below)

On the Entry Type Details Report, please make sure that the following options are ticked. (Please note that the screenshot below is an example)

So that you do not experience the same problem, furthermore you need to change the settings.

Kindly follow the steps below.

• Click on Setup | Entry type.
• Check next to that cashbook and untick that option. (As Illustrated below)
• 
• The changes will be effective on new transactions that will be processed moving forward. 

Hello Nontu,

Thank you for your response. Let me try that approach and I will let you know.

Thanks again.

Hello Nontu,

I have tried the solution for unticking the "Contra in Detail" but still the transaction are consolidated. For example TAX control account in the Entry Details report

Same goes for Detailed General Ledger Report

Kindly advise.

Your assistance is highly appreciated.

Thanks

Good day Ally 

Thank you for getting back. 

Kindly advise if these transactions were processed before the changes were made or were they processed after the changes were made. 

Looking forward to your response so that we can advise further. 

Thank you 

Nontu

Dear Nontu,

I did not make any changes as I found them already untick, I tried to do some transactions still you can find these Zcontras. I have checked all the Entry type are unticked. 

Thanks and Regards,

Dear Ally, 

Did you find them unticked on all the entry types or that specific entry type? 

Please insert the screenshot of your company's Setup | Entry Types. I want to check something on it. 

Thank you 

Nontu

Dear Nontu,

Kindly see the image below.

Regards

Dear Ally 

Please note that I will need to see the backup of the company to investigate further. 

Kindly send it to [email protected].

Thanks 

Nontu

Dear Nontu,

Will send it, but is there any reference number to send along or just this question title will be enough?

Regards

Dear Ally

There is no reference number at the moment, just add Detailed Ledger on the subject of your email. 

Thanks 

Nontu