FormerMember

Bank manager file format is invalid. An item with the same key has already been entered

SOLVED
Posted By FormerMember

Good morning,

I've downloaded my Investec statement and opened it in Pastel Bank Manager.  Unfortunately I had to leave and deleted the entries that were created without doing anything with the batch.  

I am now ready to work with the bank statement and am trying to open it again with Pastel Bank Manager.  This time I get the following error: "File format is invalid. An item with the same key has already been entered",  

I cannot clear the error.

Can you please help in how to get my statement open again in Bank Manager?

Thanks!

Parents
  • verified answer

    Good Day 

    If you are using a Windows 7 or Windows 8 machine, please follow the steps below to access the regional settings that need to be changed.

    * Go to the Windows 7/8 Start menu > All Programs > Control Panel.

    * In the Control Panel opens the Region and Language option.

    * On the Format Tab make sure that the current format is English South Africa.

    * Click on the Additional settings button.  Go to the "Date" Tab

    * You can manually enter the date. The Short date needs to be in the format dd/MM/yyyy

    And may you  re-importing the statement again 

Reply
  • verified answer

    Good Day 

    If you are using a Windows 7 or Windows 8 machine, please follow the steps below to access the regional settings that need to be changed.

    * Go to the Windows 7/8 Start menu > All Programs > Control Panel.

    * In the Control Panel opens the Region and Language option.

    * On the Format Tab make sure that the current format is English South Africa.

    * Click on the Additional settings button.  Go to the "Date" Tab

    * You can manually enter the date. The Short date needs to be in the format dd/MM/yyyy

    And may you  re-importing the statement again 

Children
No Data