Good Morning,

This error often occurs when the company has been opened using a version of Pervasive higher than the one installed.

• Navigate to your control panel
• Select add remove programs
• Look for the pervasive program

Please advise if you are running Pervasive Workgroup or Client Server and the version. I.E. V9, V10.

I look forward to your response.

Kind Regards,

Joanne

HI there

I have the same error - I have checked we are are using Pervasive Client service V10 - could you please assist?

Good day MarisaBatt

When are you getting the error?
Please see the knowledgebase article below:

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200518073913124&page=1&position=2&q=status%2030

If you are asked to login, please use your email address and Pastel customer number as the password.

Kind Regards. 

Good day MarisaBatt

When are you getting the error?
Please see the knowledgebase article below:

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200518073913124&page=1&position=2&q=status%2030

If you are asked to login, please use your email address and Pastel customer number as the password.

Kind Regards.