Good Morning,

This error often occurs when the company has been opened using a version of Pervasive higher than the one installed.

• Navigate to your control panel
• Select add remove programs
• Look for the pervasive program

Please advise if you are running Pervasive Workgroup or Client Server and the version. I.E. V9, V10.

I look forward to your response.

Kind Regards,

Joanne

HI there

I have the same error - I have checked we are are using Pervasive Client service V10 - could you please assist?

Good day MarisaBatt

When are you getting the error?
Please see the knowledgebase article below:

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200518073913124&page=1&position=2&q=status%2030

If you are asked to login, please use your email address and Pastel customer number as the password.

Kind Regards.