Hi there,
So when using the intelligence reports in Pastel to extract the Management Pack IFRS i get the following error when the report runs.
I get the same error using Pastel 17/18/19 using different computers.
Hi there,
So when using the intelligence reports in Pastel to extract the Management Pack IFRS i get the following error when the report runs.
I get the same error using Pastel 17/18/19 using different computers.
Good day
Please can you log this with Sage support so that an investigation can be conducted to assist you resolve this
Hi,
I already did and they came back with the following fix which works:
Add the Common Files Folder to the Trusted Sites
Open a blank Excel file
Click on File > Options > Trust Center > Trust Center Settings > Trusted Locations > Add new location > Browse to 'C:\Program Files (x86)\Common Files'
Click on OK
Click on 'Subfolders of this location are also trusted'
Click on OK
Verify if the Report Designer Add-In (Custom Task Pane Helper) and the BI Generator Add-In are enabled through the Excel > Options > Add-Ins menu
Hi,
I already did and they came back with the following fix which works:
Add the Common Files Folder to the Trusted Sites
Open a blank Excel file
Click on File > Options > Trust Center > Trust Center Settings > Trusted Locations > Add new location > Browse to 'C:\Program Files (x86)\Common Files'
Click on OK
Click on 'Subfolders of this location are also trusted'
Click on OK
Verify if the Report Designer Add-In (Custom Task Pane Helper) and the BI Generator Add-In are enabled through the Excel > Options > Add-Ins menu
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