• EMP501 Submissions - 202302

    Dear Sage, Please advise when you will be allowing the reports to be generated for the EMP501's? Keep getting the error - " You will be able to generate your tax certificate submission file and reports once filing season opens." Thank you Steph…
  • Incorrect deduction code used

    Hi, we have entered one of our codes incorrectly and therefore payroll will not allow me to do the bi annual recon. Is there a way to adjust it to the correct code without rolling all the way back to March? Please help!
  • 2020/08 Biannual submission

    Good morning, We have a couple of new clients that we have taken on and found the EMP501 Biannual hasn't been submitted. SARS has asked for it to be submitted. However, in both Easy file and Efiling, the period doesn't appear in the drop-down box…
  • REMOVING PAYRUNS & ADDING ADDITIONAL PAYRUNS

    Hello, I like the new look, however I have two MAJOR problems: REMOVING PAYRUNS - Further to the new look, it appears that the option to remove pay-runs has been removed. As we speak I have a challenge correcting year to date values with a case…
  • Updating of Covid-19 ters allowance IRP5 code 3724

    I would like to know when the Covid-19 ters allowance IRP5 code 3724 which refers to "Any benefit received from a COVID-19 Temporary Employee/Employer Relief Scheme and paid to the employee", will be updated on Sage One payroll as per the Updated SARS_PAYE_BRS…
  • ETI no longer showing on payroll company file for previous year.

    I have a backup for a company that has not done the year end yet, however there is no ETI records even though there was ETI claimed. They must have had the details loaded so not sure why I cant see it or print it on the system.
  • Easyfile 6.9.3 update

    Hi there, My Easyfile bombs out ... it needs to update, but there is no update link on the SARS website. Could you please help me with the SETUP zipped file? Thanks.
  • Payroll Processing

    Are you new to payroll or would you like to make sure you are following all the correct steps every month to process your payroll correctly on Sage Business Cloud Payroll? Click on the link below to access steps on how to do the following: Add new…